Product Recalls

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> Customer services > Product recalls

My Babiie MB30
LOL Tripple Layer Tin
Eton fabric Sofas and footstool in Grey, and Charcoal
Jackson fabric Sofas in Black, Orange, and Artichoke
Isla fabric Sofas in Green, Teal, and Pink
Tammy Sofas / Footstools in Charcoal, Mink and Teal
BISSELL® Cordless Multi-Surface Wet Dry Vacuum Model 2582E
MamaRoo Swing & RockaRoo Rocker Free Global Safety Upgrade
Belly and Tongue Bar sets
FITBIT Ionic Smartwatch
2m LED Strip Lights
Aaron outdoor PIR lanterns
KitSound/KSFUN25
Fisher-Price® 2-in-1 Soothe 'n Play Glider
TCP SMART WIFI 2 GANG SOCKET
Cuggl highchairs
Hasbro SUPER SOAKER XP30
Tower - Pressure Cookers
Hotpoint or Indesit washing machine
Cuggl Safety Gates
Argos Memory Foam Mattress Topper
Cuggl Mushroom High Chair
Zinc Smart RX Hoverboard Product Recall
Whirlpool tumble dryer
Bush LSBBDFO Double Oven
Bush vented tumble dryer
Downland bedding company
Home Cafetiére
Argos Goose Feather & Down Pillow
Animagic: My First Puppy
Little Tikes Activity Garden Play Centre
Lynx The Golden Year With Exclusive Floating/Shower Speaker
Washable 4.0 Tog Duvet - Cotbed
Cue Tip Cement

My Babiie MB30

Notice updated on 10 June 2023

My Babiie has identified there have been a small number of MB30 pushchairs that have been sold with an incorrect part. This part is a small R clip that is used to fix the rear wheel to the axle.

The R clip that's provided with your MB30 pushchair is already fitted to your axle. Customers remove these clips, install the wheel, and push the clip back into place. Unfortunately, a small batch of stock has been sent out with the wrong size R clip. This means that in certain circumstances, one of the rear wheels can detach in use.

Catalogue Number Product Description Batch
4032562 My Babiie MB30 PO1098
PO1099
PO1100

My Babiie MB30.

What do I need to do?

If your My Babiie MB30 is one of the pushchairs produced with one of the three batch numbers / PO numbers listed above, please stop using it until you get your replacement clips which can be obtained by contacting My Babiie at info@mybabiie.com ,upon receipt of the R clips, you will also receive information on how to remove and fit the R clips. Once the old R clips have been removed, these can be disposed of.

This only affects product sold in Argos between 27 April 2023 and 30 May 2023 with a batch date of PO1098, PO1099 or PO1100. All other product remains unaffected

How to find your batch code?

This is located on the outer box at the top or on the rear of the chassis as found here.

We take the quality and safety of our products extremely seriously and would like to apologise to customers affected for any inconvenience this may cause.

Alternatively, please return your affected MB30 to your local Argos store for a full refund. Your statutory rights are not affected

Any questions?

Please Email My Babiie at info@mybabiie.com or you can contact them via their website at www.mybabiie.com

LOL Tripple Layer Tin

Notice updated on 28 March 2023

We have been requested by Markwin's to alert you to an allergy notice relating to the above product. The notice has been issued because Benzyl Benzoate 120-51-4 which is an antimicrobial, perfuming & solvent ingredient & CI 15865 3564-21-4 / 5280-66-0 which is a colorant ingredient are not indicated on the ingredients list for batch 1F01. No other batches are affected.

If you are in possession of this product and you have an allergy or intolerance to Benzyl Benzoate 120-51-4, please immediately stop using the product and return it to your local Argos store for a full refund.

Catalogue Number Product Description Batch Dates
4371199 LOL Tripple Layer (Cosmetics Set) 1F01 1 February 2021 - 10 March 2023

LOL Triple Layer Tin.

What do I need to do?

- Please update the current notice to include the below line:

The notice has been issued because Benzyl Benzoate 120-51-4 which is an antimicrobial, perfuming & solvent ingredient & CI 15865 3564-21-4 / 5280-66-0 which is a colorant ingredient are not indicated on the ingredients list for batch 1F01. No other batches are affected

Any questions?

Contact details:
Contact Argos UK FREEPHONE- 0800 011 3462 & ROI FREEPHONE- 1800 535 091 Monday - Sunday 08:00-20:00.
We sincerely apologise for any inconvenience caused.

Eton fabric Sofas and footstool in Grey, and Charcoal

Notice updated on 03 March 2023

Argos Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Eton sofas and footstools.

A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.

Argos Habitat would like to apologise for any inconvenience this will cause.

Catalogue Number Product Description
1153279 ETON FOOTSTOOL GREY
1958292 ETON LEFT HAND CORNER SOFA CHARCOAL
1958302 ETON RIGHT HAND CORNER SOFA CHARCOAL
1153293 ETON LEFT HAND CORNER SOFA GREY
1153303 ETON RIGHT HAND CORNER SOFA GREY

This only affects items sold between 01/02/2022 to 28/02/2023 in the UK, and 14/03/2022 to 28/02/2023 in the Republic of Ireland. All other items remain unaffected, which includes Eton in leather.

Jackson fabric Sofas in Black, Orange, and Artichoke.

What do I need to do?

- In the meantime, your Sofa/footstool can still be used, provided you ensure it doesn't come into contact with fire sources for example, matches.

Any questions?

We are aware that you bought a Eton Sofa/footstool during the relevant time period. As a result, we would ask that you contact the Customer Service Team on UK FREEPHONE- 0800 011 3462
ROI FREEPHONE- 1800 535 091 at a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Eton product(s) and these must be made available for us to collect.

Jackson fabric Sofas in Black, Orange, and Artichoke

Notice updated on 03 March 2023

Argos Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Jackson sofas.

A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.

Argos Habitat would like to apologise for any inconvenience this will cause.

Catalogue Number Product Description
9547942 JACKSON 2-SEATER ORANGE VELVET
9501665 JACKSON 2-SEATER BLACK VELVET
9459621 JACKSON 2-SEATER ARTICHOKE VELVET
9426946 JACKSON 3-SEATER ARTICHOKE VELVET
9435418 JACKSON 3-SEATER BLACK VELVET
9578612 JACKSON 3-SEATER ORANGE VELVET
9473425 JACKSON CUDDLE CHAIR BLACK VELVET
9539778 JACKSON CUDDLE CHAIR ORANGE VELVET
9491627 JACKSON CUDDLE CHAIR ARTICHOKE VELVET

This only affects items sold between 01/02/2022 to 28/02/2023 in the UK, and 14/03/2022 to 28/02/2023 in the Republic of Ireland. All other items remain unaffected, which includes Eton in leather.

Jackson fabric Sofas in Black, Orange, and Artichoke.

What do I need to do?

- In the meantime, your Sofa can still be used, provided you ensure it doesn't come into contact with fire sources for example, matches.

Any questions?

We are aware that you bought a Jackson Sofa during the relevant time period. As a result, we would ask that you contact the Customer Service Team on UK FREEPHONE- 0800 011 3462
ROI FREEPHONE-1800 535 091 at a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Jackson product(s) and these must be made available for us to collect.

Isla fabric Sofas in Green, Teal, and Pink

Notice updated on 03 March 2023

Argos Habitat takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Isla sofas.

A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards.

Argos Habitat would like to apologise for any inconvenience this will cause.

Catalogue Number Product Description
1245369 ISLA 2 SEATER VELVET GREEN SOFA
1245383 ISLA 2 SEATER VELVET TEAL SOFA
1245558 ISLA 2 SEATER VELVET PINK SOFA
1245613 ISLA 3 SEATER VELVET GREEN SOFA
1245620 ISLA 3 SEATER VELVET TEAL SOFA
1245390 ISLA 3 SEATER VELVET PINK SOFA
1245651 ISLA VELVET GREEN ARMCHAIR
1245668 ISLA VELVET TEAL ARMCHAIR
1245637 ISLA VELVET PINK ARMCHAIR

This only affects items sold between 14/03/2022 to 28/02/2023. All other items remain unaffected.

Isla fabric Sofas in Green, Teal, and Pink.

What do I need to do?

- In the meantime, your Sofa can still be used, provided you ensure it doesn't come into contact with fire sources for example, matches.

Any questions?

We are aware that you bought a Isla Sofa during the relevant time period. As a result, we would ask that you contact the Customer Service Team on at UK FREEPHONE- 0800 011 3462
ROI FREEPHONE- 1800 535 091 a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Isla product(s) and these must be made available for us to collect.

Tammy Sofas / Footstools in Charcoal, Mink and Teal

Notice updated on 10 February 2023

Argos takes the safety of its customers extremely seriously. As a result, we are writing to inform you of an important fire safety issue, discovered during routine testing, in relation to the fabric used on Tammy sofa/footstools. This only affects items sold on or after 21/06/2022.

Catalogue number Product Description
8798857 TAMMY CHAIR CHARCOAL
8801249 TAMMY SOFA BED CHARCOAL
8805630 TAMMY CORNER CHARCOAL
8807793 TAMMY 4 SEATER CHARCOAL
8846682 TAMMY CHAIR AND 4 SEATER CHARCOAL
8872711 TAMMY 2 AND 3 SEATER CHARCOAL
8877448 TAMMY FOOTSTOOL CHARCOAL
8898300 TAMMY CHAIR AND 3 SEATER CHARCOAL
9139862 TAMMY CHAIR AND 2 SEATER CHARCOAL
9182723 TAMMY 2 SEATER CHARCOAL
9183148 TAMMY 3 SEATER CHARCOAL
8801665 TAMMY 2 SEATER MINK
8806086 TAMMY 2 AND 3 SEATER SOFA MINK
8816038 TAMMY CHAIR MINK
8833633 TAMMY FOOTSTOOL MINK
8844811 TAMMY CORNER MINK
8849562 TAMMY 4 SEATER MINK
8886477 TAMMY CHAIR AND 4 SEATER MINK
9050082 TAMMY 3 SEATER MINK
9102552 TAMMY SOFA BED MINK
9144929 TAMMY CHAIR AND 3 SEATER MINK
9187357 TAMMY CHAIR AND 2 SEATER MINK
8806134 TAMMY FOOTSTOOL TEAL
8844330 TAMMY CHAIR TEAL
8886790 TAMMY 2 SEATER TEAL
8894809 TAMMY SOFA BED TEAL
8896694 TAMMY 4 SEATER TEAL
8936815 TAMMY 3 SEATER TEAL
9047473 TAMMY CORNER TEAL

A number of products have failed to meet the required fire safety standards and if exposed to a naked flame, the cover fabric could catch fire. Other upholstery materials used to make this product (such as foam and fibre) are unaffected by this issue and comply with the fire safety standards. Argos would like to apologise for any inconvenience this will cause.

Tammy Sofas / Footstools in Charcoal, Mink and Teal.

What do I need to do?

We are aware that you bought a Tammy Sofa / Footstool during the relevant time period. In the meantime, your Sofa/ Footstool can still be used, provided you ensure it doesn't come into contact with fire sources for example, matches etc.

Any questions?

As a result, we would ask that you contact the Customer Service Team on

UK FREEPHONE: 0800 011 3462

ROI FREEPHONE: 1 800 535 091

At a time convenient to you, to arrange delivery of an alternative model or refund. In both cases you must still be in possession of your Tammy product(s) and these must be made available for us to collect.

BISSELL® Cordless Multi-Surface Wet Dry Vacuum Model 2582E

Notice updated on 31 January 2023

We are contacting you regarding your Cordless Multi-Surface Wet Dry Vacuum, model number: 2582E. BISSELL is committed to designing cleaning products that are safe and reliable. With this in mind, we are proactively alerting you to a voluntary recall impacting product models above due to a potential safety issue involving the battery management circuit boards.

To find out if your product is part of this voluntary recall, we ask that you find the model located behind the clean water tank. The model number will be listed in a large black bar on the product label. An example of where to find your model number can be found here.

What do I need to do?

- If you are in possession of an impacted product, we ask that you remove your vacuum from the charging base, stop using your vacuum and contact BISSELL.

Any questions?

Contact details:

More information about this recall and steps you can take can be found here: recall.BISSELL.com

We apologise for any inconvenience this may cause.

MamaRoo Swing & RockaRoo Rocker Free Global Safety Upgrade

Notice updated on 27 September 2022

We have been made aware by our supplier Kooltrade Ltd of a potential safety concern with the above products, they are proactively making a strap fastener upgrade available to any family, anywhere in the world, that would like one - free of charge.

This upgrade is available for MamaRoo infant swing models 4M-005, 1026, and 1037 and all RockaRoo infant rockers (model number 4M-012). You can find your model number embossed on the underside of the base.

Cat Number Product Description
9434842 4MAMS MAMAROO BOUNCER CLASSIC BLACK
7881473 4MOMS MAMAROO 4 0 BOUNCER MULTI PLUSH

MamaRoo Swing & RockaRoo Rocker Free Global Safety Upgrade.

Safety is their highest priority, and they know that you put your trust in 4moms when you choose to bring our products into your home. They are taking every precaution and making this extra effort to ensure that their baby gear products not only continue to meet but exceed all applicable international safety standards. This strap fastener upgrade to your MamaRoo or RockaRoo is an easy-to-install solution that will prevent the straps from extending under the swing when not in use.

If you have an infant who can crawl then do not leave your child unattended with the product or stow the product in a safe, inaccessible location until the strap fastener has been fitted. They will always hold themselves to the highest quality and safety standards so that you feel safe, secure, and confident in your decision to have 4moms support your family.

What do I need to do?

Request Strap Fastener Upgrade:

Customers who purchased a MamaRoo (model 4M-005, 1026, or 1037) or RockaRoo (model 4M-012) from Argos should contact Kooltrade Ltd directly to order your FREE strap fastener upgrade. EUROPE Ireland & UK Kooltrade Ltd.
Phone: 0161 335 2500 Phone (outside UK): +44 161 335 2500

Any questions?

Email: customerservice@kooltrade.co.uk or www.4momsuk.co.uk

Belly and Tongue Bar sets

Notice updated on 02 September 2022

Argos is currently recalling the below items. We have identified that these products have a higher than acceptable Nickel release.

Catalogue number Description Refund price UK£ Refund price ROI€
8819877 STAINLESS STEEL 9CT ROSE GOLD PLATED CZ BELLY BARS SET OF 3 £9.99 €12.99
7944705 STAINLESS STEEL GOLD COLOUR SNAKE AND CRYSTAL DROP BELLY BARS SET OF 2 £14.99 €18.99
7993385 STAINLESS STEEL GOLD COLOUR STAR BELLY BARS SET OF 3 £19.99 €24.99
7940716 STAINLESS STEEL SILVER COLOUR FAUX PEARL AND CRYSTAL BELLY BARS SET OF 3 £12.99 €16.99
7958588 STAINLESS STEEL SILVER COLOUR PINK CRYSTAL BELLY BARS SET OF 4 £12.99 €16.99
7958832 STAINLESS STEEL SILVER COLOUR BOHO BELLY BARS SET OF 3 £14.99 €18.99
7991260 STAINLESS STEEL SILVER COLOUR DROP CHAIN BELLY BARS SET OF 3 £12.99 €16.99
7991538 STAINLESS STEEL SILVER COLOUR BUTTERFLY AND FLOWER DROP BELLY BARS SET OF 2 £19.99 €24.99
7992922 STAINLESS STEEL SILVER COLOUR CELSTIAL BELLY BARS SET OF 3 £19.99 €24.99
7994944 STAINLESS STEEL SILVER COLOUR FLOWER DROP BELLY BARS SET OF 3 £17.99 €22.99
6110901 STAINLESS STEEL CZ BELLY BARS SET OF 5 POUCHED £9.99 €12.99
6182441 STAINLESS STEEL CZ SHAPES BELLY BARS SET OF 4 £12.99 €16.99
6259219 STAINLESS STEEL CZ TONGUE BELLY BARS SET OF 3 £9.99 €12.99
8236986 STAINLESS STEEL BLACK GOLD SET OF TONGUE BARS £12.99 €16.99
6251994 STAINLESS STEEL TONGUE BARS INTERCHANGEABLE BALLS SET OF 11 £11.99 €12.99

Belly and Tongue Bar sets.

We take the quality and safety of our products extremely seriously and would like to apologise to customers affected for any inconvenience this may cause.

What do I need to do?

- As a precaution Argos is asking customers who have purchased these products after the 1 January 2022 to stop using them, remove them from their body and return the item to the nearest Argos store for a full refund. You do not need a proof of purchase.

Any questions?

If you have any questions or concerns, please contact us on our dedicated helpline on:

UK FREEPHONE: 0800 011 3462

ROI FREEPHONE: 1800856093

FITBIT Ionic Smartwatch

Notice updated on 10 March 2022

FITBIT have announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. The battery in the Ionic smartwatch can overheat, posing a burn hazard.

Cat Number Product Description
745/8239 FITBIT IONIC SMARTWATCH BLUE ORANGE
750/0974 FITBIT IONIC SMARTWATCH GREY WHITE
750/2800 FITBIT IONIC SMARTWATCH CHARCOAL GREY
806/7313 FITBIT IONIC ADIDAS EDITION BLUE N GREY

FITBIT Ionic Smartwatch.

This recall is specific to Fitbit Ionic devices. It does not impact any other Fitbit smartwatches or trackers.

The health and safety of Fitbit users is their highest priority. They are taking this action out of an abundance of caution for our users. They will offer a refund to Fitbit Ionic customers.

What do I need to do?

- If you own a Fitbit Ionic, please stop using your device.

- For information on how to receive a refund, visit their refund centre.

Any questions?

Contact details: Website: help.fitbit.com/ionic

2m LED Strip Lights

Notice updated on 18 January 2022

The Source are recalling the above 2m LED Strip lights. They have identified that this product presents a risk to young children, as the battery cover can be removed with one action, allowing easy access to the battery. If the battery is swallowed there is a high risk of burns to internal organs.

2m LED Strip Lights.

We take the quality and safety of our products extremely seriously and would like to apologise to customers affected for any inconvenience this may cause.

What do I need to do?

- Customers who have the lights are requested to stop using them immediately and return the lights to the nearest Argos store for a full refund of £15.00/ €19.00. You do not need a proof of purchase.

Any questions?

Website: www.thesourcewholesale.co.uk

Email: customers@thesourcewholesale.co.uk

UK: 0800 783 8872

ROI: 1800856093

Aaron outdoor PIR lanterns

Notice updated on 30 July 2021

We have identified an issue with the installation instructions of two Aaron Outdoor PIR lanterns, which instructed that the lantern was not required to be earthed. This product MUST be earthed, If fitted according to the instructions the products are unsafe and there is a risk of electrocution.

As you may have bought an Aaron Outdoor lantern sold under the Zinc Outdoor Brand from us in the past we would like to draw your attention to this important safety information.

What do I need to do?

- If you bought the product between August 2020 and June 2021 and followed the instructions or are unsure whether it is earthed, DO NOT attempt to open the lantern to check. Switch the lantern off and DO NOT use.

- Please contact our trusted repair agent 0800 Repair (details below). They will arrange to check the installation of your lantern and earth it if required, at a time and date convenient to you.

- In the unlikely event the engineer is unable to make the lantern safe, they will offer to uninstall the lantern. You can then return the lantern to an Argos store for a full refund of €24. You will not require a receipt.

- See below for a new set of correct instructions, please dispose of the original incorrect instructions.

- https://www.argos-support.co.uk/8171395-coast-classic-4-panel-pir-lantern-black

Any questions?

Contact by email, including a telephone number that we can contact you on, as follows:

lantern@0800repair.com

Opening hours are Monday to Friday 9am-5pm. We thank you for your cooperation and apologise for any inconvenience.

KitSound/KSFUN25

Notice updated on 07 July 2021

The products were on sale from July 2020 to June 2021 through retail outlets.

 Brand: KitSound by Kondor Ltd - catalogue number 9187979, 9219036, 9163955

Product identified by a label "KitSound/KSFUN25" located on the charging case within the earbud recess.

All batches and all colours are affected by this product recall notice.

There is a risk of overheating of the charging case if it is connected to a charging device or power source which inputs more than 5 volts. There is a burn risk if the charging case overheats and is subsequently touched.

What do I need to do?

- Stop using the product immediately.

- Please return your KS Funk25 (charging case must be included) to the retailer you purchased the product from to receive a full refund of £30. You do not need proof of purchase.

- Alternatively, please visit www.kitsound.co.uk/recall/funk25 and follow the instructions to return the product to Kondor free of charge and claim a voucher up to the value of £30.

Any questions?

If you require further assistance, please e-mail kitsoundrecall@kondor.co.uk or contact the below freephone helpline during usual business hours:

UK: 0800 414 8506

ROI: 014087135

Fisher-Price® 2-in-1 Soothe 'n Play Glider

Notice updated on 09 June 2021

We want to bring your attention because our supplier, Fisher-Price®, have advised us of a product recall for the Fisher-Price® 2-in-1 Soothe 'n Play Glider - Falling Leaves, sold at Argos:

 Fisher-Price® 2-in-1 Soothe 'n Play Glider catalogue number 9395259

While there have been no reports of serious injuries or deaths in the 2-in-1 Soothe 'n Play Gliders, we are recalling the product globally due to reports in the United States of four infant deaths in a similar product sold in North America. The infants were reportedly placed on their backs unrestrained in the product and later found on their stomachs. This particular product was not sold in Europe, the Middle East and Africa.

What do I need to do?

- Fisher-Price® is directing all consumers to immediately stop using all units of the Fisher-Price® 2-in-1 Soothe 'n Play Glider.

- Please return your 2-in-1 Soothe 'n Play Glider, to an Argos store for a full refund of £149.99/€169.99. You do not need a proof of purchase.

Any questions?

If you have any questions, please don't hesitate to contact Fisher-Price® on:

UK: 01628 500303

ROI: 0044 1628 500303

TCP SMART WIFI 2 GANG SOCKET

IMPORTANT SAFETY WARNING - HIGH RISK OF ELECTRICAL SHOCK

Notice updated 07th April 2021

TCP would like to make customers aware that the above product has HIGH RISK OF ELECTRICAL SHOCK associated to incorrect electrical wiring instructions and design flaws

Despite rigorous quality control procedures, TCP has identified a potential safety issue with these sockets and due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to recall these products. The product affected is:

Catalogue number Description Barcode Model
Wilkos - 0492098
Amazon - B07JWJ6VGN
Argos - 7630222
SMART WIFI 2 GANG SOCKET WHITE UK 8719638018890 TAUWIS2GWUK

This product was offered for sale between 09 January 2020 and 19 March 2021.

What do you need to do?

If you have purchased this product from us, please stop using it immediately, unplug all devices and contact TCP.

We have an alternative product available to offer as a direct replacement for this socket.

Any questions?

To receive a replacement, please email customerservice@tcpi.eu (ensuring the product code TAUWIS2GWUK is in the subject line of the email).

If this isn't possible, please contact us on Freephone 1800 938982.

Thank you in advance for your co-operation in this matter and we apologise for any inconvenience caused.

Cuggl highchairs

IMPORTANT SAFETY WARNING

Notice updated 19th September 2020

We want to bring your attention to a safety issue with the following Cuggl highchairs

• Cuggl Little Sheep Deluxe Highchair, catalogue number 819/5584

• Cuggl Plum Deluxe Highchair, catalogue number 759/3187

• Cuggl Pumpkin Deluxe Highchair, catalogue number 707/8956

Testing has shown in some cases the back of the highchair could fail, resulting in a child falling from the highchair.

What do you need to do?

If you have a Cuggl Little Sheep Deluxe Highchair, Cuggl Plum Deluxe Highchair or Cuggl Pumpkin Deluxe Highchair, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund of £39.99/€48.99. You will not need a receipt.

Any questions?

The safety of our customers is our highest priority, please be assured that no other highchair is affected by this issue. We apologise for any inconvenience caused by this issue. If you have any questions or concerns, please contact us on our helpline on:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800 946744

We would like to apologise for the inconvenience this may cause.

Hasbro SUPER SOAKER XP30

IMPORTANT SAFETY WARNING

Notice updated 6th August 2020

As a precautionary measure, Hasbro are recalling the Hasbro SUPER SOAKER XP30 (Argos cat number 4352015), due to the possible presence of lead that exceeds the regulatory requirements.

What do you need to do?

Hasbro are asking customers who have purchased this product from Argos to return the item to store for a full refund of €15.00 or alternatively contact Hasbro to return it directly through them. You will not need a receipt when returning your item.

For any queries or to return your SUPER SOAKER directly to Hasbro, please contact the Hasbro Careline directly on the numbers below or visit www.supersoakerrecall.com

No other Hasbro products are affected by this issue.

UK FREEPHONE: 0800 060 8745

ROI FREEPHONE: 0044 800 2427276

We would like to apologise for the inconvenience this may cause.

Tower - Pressure Cookers

IMPORTANT SAFETY WARNING

Notice updated 15th January 2020

We have been asked by our supplier, Tower, to notify you about a potential safety issue with the below Pressure Cookers, sold by Argos between July 2014 and August 2019. These products have the required certification from the manufacturer to demonstrate conformity with requirements. However, test results have indicated that use of the items may result in burns from the steam, and/or, unexpected release of liquid from the unit and/ or excessive heat in the handle. Safety is Tower's first priority and they are therefore conducting a recall of all models which may be affected.

What do you need to do?

If you have one of these Pressure Cookers, STOP USING IT IMMEDIATELY. To help identify if your pressure cooker is an affected model, you can locate the model number stamped on the base of the item. If there is no legible model number on the base of the item, please contact Tower's customer support line (details below) for assistance.

• Tower 4.5L 22cm Pressure Cooker (Argos Cat number 238/9468) Model No. T90100

• T90101 Tower 6L 22cm Pressure Cooker (Argos Cat number 249/9926) Model No. T90101

• Tower 7.5L 22cm Pressure Cooker (Argos Cat number 239/1487) Model No. T90102

• Tower 6L 22cm One Touch Pressure Cooker (Argos Cat numbers 239/2929 & 351/3305) Model No. T90103

• Tower 4L One Touch Pressure Cooker (Argos Cat number 683/6773) Model No. T90114

• Tower 6L One Touch Pressure Cooker (Argos Cat number 683/7507) Model No. T90115

• Tower 4L One Touch Pressure Cooker (Argos Cat number 607/6715) Model No. T90117

What happens next?

To arrange for a free replacement, please click on the link below.
http://registermywarranty.co.uk/recall/apply

Tower Customer Support can also be contacted on Freephone: 0333 220 6091 (UK); 1800936069 (ROI) or visit the Tower website:
Tower will provide you with a returns label for free shipping at your local Post Office. Following the return of an affected model, an alternative model of a similar or higher specification will be delivered free of charge.

The safety of our customers is our highest priority. We apologise for any inconvenience caused by this issue.

Hotpoint or Indesit washing machine

Notice updated 20th December 2019

We have been asked by Whirlpool to notify you about a potential safety issue with a number of Hotpoint and Indesit washing machines manufactured between October 2014 and February 2018. The safety issue concerns the door lock system. When the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire.

What do you need to do?

If you have purchased a Hotpoint or Indesit washing machine since 2014 please call Whirlpool on 0800 316 1442 (Republic of Ireland 0818 903 281) or visit https://washingmachinerecall.whirlpool.co.uk (or for Republic of Ireland - https://washingmachinerecall.whirlpool.ie) to check if your appliance is affected.

  • • Whirlpool have advised that to avoid all risk associated with the use of affected models, you should unplug your washing machines and not use it.
  • • They have also said that if, nevertheless, you do choose to use your appliance, you should only use cold water cycles of 20oC or lower as this significantly reduces the risk
  • • Whirlpool will be offering affected customers the choice of either a free-of-charge like-for-like replacement washing machine, or a free-of-charge in-home repair of your existing appliance.
  • • Due to the volume of appliances impacted by the recall, Whirlpool will be able to begin replacing appliances and deploying engineers for in-home repairs from early January.

Any questions?

The safety of our customers is our highest priority, please follow the above advice outlined by Whirlpool. We apologise for any inconvenience caused by this issue.

Cuggl Safety Gates

Notice updated 15th November 2019

We want to bring to your attention a potential safety issue with a number of Cuggl Safety Gates (descriptions and images below). Extensive testing has identified that some gates may fail to consistently meet all the required safety standards, resulting in the brackets or wooden slats breaking under high impact e.g. regular banging or kicking of the gate, failure of the auto-close feature and / or the gaps between metal bars being wider than the required standard, which may result in a child getting trapped.

What do you need to do?

If you purchased one of the safety gates below under the brand Cuggl, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund (by cash or debit card). You will not need a receipt. The Cuggl brand label can be seen on the gate, usually on the top panel (see image below).

Catalogue number Description Refund price UK£ Refund price ROI€
7076879 CUGGL AUTOCLOSE METAL GATE £26.99 €34.99
7025112 CUGGL METAL & WOOD GATE £32.99 €42.99
7065426 CUGGL WOODEN EXTENDING GATE £26.99 €32.99
7063868 CUGGL 7CM PRESSURE FIT EXTENSION KIT £10.99 €14.99
7036613 CUGGL PRESSURE FIT SAFETY GATE £17.99 €22.99
7060225 CUGGL EXTRA WIDE HALLWAY GATE £26.99 €34.99
6879613 CUGGL EXTRA WIDE ADJUSTABLE GATE £42.99 €54.99

Any questions?

The safety of our customers is our highest priority, please be assured that no other safety gate is affected by this issue. We apologise for any inconvenience caused. If you have any questions or concerns, please contact us on our dedicated helpline on:

Freephone UK: 0800 0113462

Freephone ROI: 1800 946744

Argos Memory Foam Mattress Topper

Notice updated 8th November 2019

We want to bring to your attention a potential safety issue with the Argos Memory Foam Mattress Topper. We have found via routine testing that a small number of mattress toppers do not conform to UK fire safety standards.

What do you need to do?

If you purchased an Argos Memory Foam Mattress Topper, check the care label (example below) for the batch code. If the batch code on the care label matches one of the batch numbers below, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund or replacement. You will not need a receipt. The item descriptions/ Argos Catalogue Numbers and refund prices are detailed below.

Description Catalogue Number Batch Codes Refund Price UK£ Refund Price ROI€
5CM Memory Foam Topper - Single 6867876 011018, 080719 £35 €32.99
5CM Memory Foam Topper - Double 6994316 011018, 080719 £45 €41.99
5CM Memory Foam Topper - King 7037423 011018, 080719 £55 €50.99
Argos Home 3CM PROFILE TOPPER W/PILLOWS Single 8359997 011018, 240218, 100218, £35 €32.99
Argos Home 3CM PROFILE TOPPER W/PILLOWS Double 8350910 011018, 240218, 100218, £45 €41.99
Argos Home 3CM PROFILE TOPPER W/PILLOWS King 8288099 011018, 240218, 100218, £55 €50.99
Argos Home 3CM MEMORY FOAM MATTRESS TOPPER Single 1271278 011018 £68 €62.99
Argos Home 3CM MEMORY FOAM MATTRESS TOPPER Double 1271285 011018 £80 €73.99
Argos Home 3CM MEMORY FOAM MATTRESS TOPPER King 1271292 011018 £85 €78.99
Argos Home LUXURY 7CM MEMORY FOAM TOPPER Single 6019772 011018 £125 €115.99
Argos Home LUXURY 7CM MEMORY FOAM TOPPER Double 6223441 011018 £150 €138.99
Argos Home LUXURY 7CM MEMORY FOAM TOPPER King 6221443 011018 £160 €147.99
Argos Home LUXURY 7CM MEMORY FOAM TOPPER Super King 6099534 011018 £170 €157.99

Any questions?

The safety of our customers is our highest priority, please be assured that no other mattress topper is affected by this issue. We apologise for any inconvenience caused. If you have any questions or concerns, please contact us on our helpline on:

UK: 0800 0113462

Freephone ROI: 1800 946744

Cuggl Mushroom High Chair

Notice updated 7th September 2019

We want to bring your attention to a potential safety issue with the Cuggl Mushroom High Chair, catalogue number 7094143. Testing has shown that if a child leans sideways in the high chair there is a risk that the chair could topple over, injuring the child and damaging the high chair.

What do you need to do?

If you have a Cuggl Mushroom High Chair, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund of €37.99. You will not need a receipt.

Any questions?

The safety of our customers is our highest priority, please be assured that no other highchair is affected by this issue. We apologise for any inconvenience caused by this issue. If you have any questions or concerns, please contact us on our helpline on:

Freephone UK: 0800 0113462

Freephone ROI: 1800 946744

Zinc Smart RX Hoverboard Product Recall

Notice updated 29 April 2023

We need to be careful not to pull the recall notice to the top of the list, it needs to say it's been updated in the footer, so we don't look like we've always asked for proof of purchase when this is forgotten.

Product ID Description Argos Catalogue Number
ZC05795 Zinc Smart RX hoverboard 8358589

What is the risk?

If the Zinc Smart RX hoverboard is used in wet conditions, it can lead to the battery pack becoming compromised. This can lead to the performance of the product being affected and the battery potentially catching fire whilst on charge.

What do you need to do?

If you purchased a Zinc Smart RX hoverboard from Argos please STOP USING IT IMMEDIATELY, DO NOT CHARGE IT and return your hoverboard to an Argos store for a full refund of €379.99.

Due to the lapse of time since this recall was initiated and to ensure that we only provide refunds for products actually purchased from Argos, as of 28 April 2023 we now require a proof of purchase for people who still wish to return faulty Zinc Smart RX Pro Hover board 4 years after the original recall.

Any questions?

The safety of our customers is our top priority and we're sorry for any inconvenience this may cause. We can also reassure you that no other hoverboard is affected by this recall. If you have any questions, please contact our helpline on:

Freephone UK: 0800 151 0905

Freephone ROI: 1800 804 320

Whirlpool tumble dryer

Notice updated 18th July 2019

Since 2015, Whirlpool have been carrying out an in-home modification on all tumble dryers sold in the UK under the following brands Hotpoint, Indesit, Creda, Swan or Proline between April 2004 and September 2015, called the Whirlpool Outreach Programme.

If the dryer is left unmodified, in some rare cases, excess fluff can come into contact with the heating element and present a fire risk.

Whirlpool are now carrying out a Product Recall on any tumble dryers that remain unmodified.

Here's what you need to do

If you think you have a tumble dryer that could be impacted by the product recall:

• Do not use the appliance

• Switch it off and unplug if safe to do so

Follow Whirlpool's instructions by following this link:

Click here for more information.

or call:

UK: 0800 151 0905

ROI: 1800 804 320

Whirlpool have provided us with some additional information about the options that are available to customers, as follows:

Scenario - If a customer requests a refund from Whirlpool

How long will it take for the customer to receive money?

Is the refund contingent on Whirlpool taking the product back (Will they only get their money when WP have the old product back)?

What is the timeline on Whirlpool collecting the old item?

If a customer selects the refund option, then firstly they are presented with some date options for Whirlpool to collect the product as yes they will only get the money when the affected unit is back with Whirlpool. Whirlpool are offering delivery dates within a few days of when the customer selects this option. Once the customer selects the date then they will receive the cheque within 10 working days. It is likely to be quicker than this but that's the maximum.

Scenario - If a customer requests a modification

What is the timeline for customers to receive this modification?

Whirlpool typically offer an engineer within a week but are finding some consumers are asking for longer. Whirlpool do remind all customers they must unplug the unit and not use it until it is remove or repaired.

Scenario - If a customer wants a replacement

What is the timeline on getting a replacement?

Will Whirlpool pick up the old appliance?

Whirlpool are currently offering delivery slots a few days out and yes they collect the old appliance. If the old appliance is not there they will not leave the new one as they have to demonstrate the old one has been taken out

Scenario - If a customer who already has had a modification now wants a refund or replacement

What is the process for this?

Consumers who have had their dryer already modified can continue to use it. The Office of Public Safety and Standards confirmed this in a recent review which you can find confirmation of here.

Scenario - In the event a customer wishes to return their tumble dryer to an Argos store.

Customers must be guided to Whirlpool without any exception as they have to be able to document removing the product. Whirlpool will come to the customer's home at a convenient time for them and do this. Once this has been completed then they will be issued with the refund. It's very important to be 100% vigilant on this point (which I accept is hard but is important)

Can the store exercise discretion on the above point?

As above, Whirlpool can only carry out this process by removing the product directly themselves from the customer's home. Under no circumstances are they permitted to collect from anywhere else in accordance with how they are monitoring and reporting on this programme. The onus is on Whirlpool to carry out the recall and have evidence of any machine returned, Argos are unable to interfere in this process.

Bush LSBBDFO Double Oven

It has come to our attention that the installation instructions for the above items were unclear, specifically page 15 of the instruction manual, advising customers how to connect the cable for the oven. If the connector block was wired incorrectly, there is a risk of overheating which in extreme circumstances could lead to a fire. In addition, if the temperature within the oven exceeds the tempered glass limit, there is a risk that the glass could crack.

What you need to do

DO NOT USE YOUR OVEN until the installation has been tested by a qualified engineer.

Please call us so that we can arrange for an engineer to check the connection of your built-in oven - PH: Freephone: 1800 946744

While your oven may have been installed by a qualified person, as the instructions were unclear we want to make sure that the connection is checked. In the meantime, even if your oven is working fine, if the cable was connected incorrectly, there is a risk of overheating.

We have also included (below) a replacement page 15 for your instruction manual, should you need it in the future.

When were these products sold?

This notice only applies to any Bush LSBBDFO Double Oven - Cat. number - 8629445/8629517 purchased before 10th May 2019. Modified instructions were included in all double ovens sold after that date.

Click here for more information.

Any questions?

We are very sorry for any inconvenience caused. Customer safety is extremely important to us and we appreciate your understanding in this matter.

To arrange an engineer visit or for any query regarding your Argos order call Freephone 1800 946744

Bush vented tumble dryer

Incorrectly installed and poorly maintained tumble dryers can be a fire risk. In order to help you install your product properly, and look after it once installed, please read and regularly refer to these instructions.

1288010 TDV6B 6KG 7642966 TDV6S 6KG
1292051 TDV6B 6KG 5386073 V7SDB 7KG
1737901 TDV6B 6KG 5435010 V7SDB 7KG
4810722 TDV6W 6KG 5480948 V7SDW 7KG
7642382 TDV6W 6KG 5496011 V7SDS 7KG
7642399 TDV6W 6KG 5586282 V7SDW 7KG
7642959 TDV6S 6KG

This information is in addition to the instruction booklet that customers received when they bought their tumble dryer. If you bought one of these tumble dryers please click here for further information.

Warning: Incorrectly installed and poorly maintained tumble driers can be a fire risk. In order to help you install your product properly, and look after it once installed, please read and regularly refer to these instructions.

What should I do

YOU MUST CARRY OUT THESE IMPORTANT CHECKS after every cycle, and after cleaning the filter & hose. For cleaning & maintenance routines, refer to the instruction manual. Access the instruction manual here: https://www.argos-support.co.uk/ or if you don't have access to the internet please contact the customer helpline on 0345 257 7271 for help.

Important: Always unplug the dryer from the power socket during cleaning and maintenance.

Care & Maintenance

• Disconnect your dryer from the power source before carrying out cleaning.

• Lint must not build up around the tumble dryer. Blocked vents have the potential to cause fires.
Vent hoses require regular cleaning. Lint can build up which restricts airflow, potentially causing overheating and fire.

• The air from the vent hose must not be allowed to flow into a chimney or vent flue which is in use, it should also not be connected to ducting which ventilates rooms with fireplaces.

• Clean the Lint Filter after each use.

Click here for more information

Contact address - Support is available for installation or if you have queries about maintenance. Please contact our customer helpline on: 0345 257 7271.

Downland bedding company

Notice issued 12th March 2019

The items below are subject to a product recall. It has come to our attention via routine testing that these products have failed to meet the required level of fire and safety standards.

Argos catalogue numbers

  • Downland Goose Feather Box Pillow
    Cat No: 7598096

  • Downland 5cm double duck feather topper
    Cat No: 5238334

    Downland 5cm King duck feather topper
    Cat No: 8474638

    Downland 5cm Superking duck feather topper
    Cat No: 5412765

  • Downland Lumbar Duck Feather Single Topper
    Cat No: 5994290

    Downland Lumbar Duck Feather Double Topper
    Cat No: 5991877

    Downland Lumbar Duck Feather King Topper
    Cat No: 6006929

    Downland Lumbar Duck Feather Superking Topper
    Cat No: 6016964

  • Downland Duck Feather and Down Pillow Pair
    Cat No: 5325395

  • Downland 12cm double duck feather topper
    Cat No: 6018388

    Downland 12cm King duck feather topper
    Cat No: 5997118

    Downland 12cm Superking duck feather topper
    Cat No: 8249980

What should I do?

If you have any of these products STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund. You will not need a proof of purchase.


Any questions?

For further information please contact:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800 946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Home Cafetiére ; Argos Catalogue Numbers.8477305 - 3 cup Cafetiére and 8479176 - 8 cup Cafetiére

Notice issued 8th March 2019

Argos catalogue numbers/sales price

8477305 - 3 cup Cafetiére

8479176 - 8 cup Cafetiére

The Home Cafetiére is subject to a product recall. It has come to our attention that due to inconsistent glass thickness, these products are susceptible to breakage which could cause injury.

What should I do?

Stop using the cafetiére immediately and return it to an Argos store for a full refund. You will not need a proof of purchase.

Please take care when handling the item and package well before returning to store to prevent breakages and injury.


Any questions?

For further information please contact:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800 946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Argos Goose Feather & Down Pillow ; Argos Catalogue Number.8144274

Notice issued 8th March 2019

The Argos Goose Feather and Down Pillow - (Argos Catalogue Number. 8144274) is subject to a product recall. It has come to our attention via routine testing that the pillow did not meet the required level of fire and safety standards.

What should I do?

Stop using the pillow immediately and return it to an Argos store for a full refund. You will not need a proof of purchase.


Any questions?

For further information please contact:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800 946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Animagic: My First Puppy; Argos Catalogue Number.8865845

Notice issued 7th February 2019

It has come to our attention that the Animagic My First Puppy plush toys (Argos Catalogue Number. 8865845) do not meet the required standards and it may be possible for small parts to become detached posing a possible choking hazard to young children.

We request anyone who has purchased one of these products to return the item to an Argos Store for a full refund.

No other Vivid or Animagic products are affected by this notice.

For further information please contact:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Little Tikes Activity Garden Play Centre (Argos Cat number: 908/7550)

Little Tikes have brought to our attention a safety concern with the Little Tikes Activity Garden Play Centre. When the telephone is attached to the green stand there is a potential for a child's finger to become trapped between the telephone and the stand.

What do I need to do?

Please remove the stand out of the reach of children and dispose of it immediately. With the green stand removed the remaining components of the play centre are safe to be played with.

What happens next?

We are working with our supplier on a redesigned replacement stand. We will contact you again by 22nd February with further information on how to obtain a replacement stand free of charge.

Any questions?

If you have any questions or concerns, please contact us on our helpline on:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Lynx The Golden Year With Exclusive Floating/Shower Speaker

Notice updated 24th January 2019.

Unilever have advised that a small number of Lynx The Golden Year With Exclusive Floating/Shower Speaker have a defect which means the cable may overheat when charging the speaker.

CAT NUMBER 810/6683

If you have a LYNX the golden year with exclusive floating / shower speaker gift set please follow the instructions outlined by Unilever below.

What you need to do?

The safety of the people that buy and use our products is always a priority at Unilever, so as a precaution, we are recalling this product whilst we continue to conduct an on-going and thorough investigation with the supplier.

If you have the item listed above, or if you require any further assistance or information, please contact our customer care line on 0800146252.

CAN I CONTINUE TO USE MY PRODUCT?

The toiletries contained within these gift backs are not affected and are safe to use. We can also confirm that no other Unilever or Lynx products are affected, including other gift packs containing a wireless shower speaker. In the meantime, please do not use either the charging cable or the speaker.

Washable 4.0 Tog Duvet - Cotbed (Argos Cat number: 790/3076)

The Washable 4.0 Tog Duvet - Cotbed - Argos Cat number 7903076 is subject to a product recall. It has come to our attention that the level of insulation provided by this duvet exceeds the specified rating. This may cause an infant to overheat.

What should I do?

Stop using the duvet immediately and return it to an Argos store for a full refund of €15.00. You will not need a proof of purchase.

Please be assured that no other products are affected by this recall.

Any questions?

If you have any questions or concerns, please contact us on our dedicated helpline on:

UK FREEPHONE: 0800 0113462

ROI FREEPHONE: 1800946744

Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.

Cue Tip Cement (Argos cat number: 926/7318)

Our supplier has made us aware of an Important Safety Recall relating to this product.

BCE Tip Cement (In Blue Tube Only)

This product was sold through a number of retail outlets, including Argos, Sports Direct, DW Sports and other independent Sports Retailers.

Brand: BCE or Riley

Product Codes/Item numbers affected: 926/7318, 766135-90, 766136-90, 0740052, 07440053, T7022, T7023, T7022SD, T7023SD

The Toluene content of this product may be in excess of legal safety levels (as set out by EU REACH Regulations) and may be dangerous and present a potential risk to anyone handling the product.

• Stop using this product immediately.

• Keep out of reach of children and pets.

• If you still have any cement in the blue tube, please contact us via Freephone or email, to find out how to return this product to BCE free of charge, and receive your free replacement tip cement.

FREEPHONE: 0808 1699114
(Includes Republic of Ireland)

EMAIL: customerservice@bce-uk.com

We apologise that it has been necessary to recall this product and for any inconvenience this may cause.



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