Product Recalls
We're serious about your safety.Please check to see if a product you've bought
has been recalled for safety reasons
and find out what you need to do next.
Please check to see if a product you've bought
has been recalled for safety reasons
and find out what you need to do next.
Tower - Pressure Cookers
Hotpoint or Indesit washing machine
Cuggl Safety Gates
Argos Memory Foam Mattress Topper
Cuggl Mushroom High Chair
Zinc Smart RX Hoverboard Product Recall
Whirlpool tumble dryer
Bush LSBBDFO Double Oven
Bush vented tumble dryer
Downland bedding company
Home Cafetiére
Argos Goose Feather & Down Pillow
Animagic: My First Puppy
Little Tikes Activity Garden Play Centre
Lynx The Golden Year With Exclusive Floating/Shower Speaker
Washable 4.0 Tog Duvet - Cotbed
Cue Tip Cement
Ohio High Sleeper
ELC Jungle Fun Ball Run
Guild 2000W Heat Gun
Cuggl Camborne Cot
Lee Stafford Coco Loco Hair Straightener
HP Pavilion x360 Celeron Notebook
Simple Value 2kW Upright Fan Heater
Hygena Angel Chair
Dimplex Dehumidifier
LEGO® Batman Movie Prestige Costume
Mamas & Papas Infant Carrier, Mercury Group 0+
Beko and Blomberg 8kg & 9kg condenser Tumble Dryers
Brother Max Carry & Hang Nightlight
Little Live Pets Frog
Indesit, Hotpoint – Tumble Dryers
Value Hand Blender
Early Learning Centre
Bush 9" portable DVD player
Spike Children's Bike
Recaro fix base
Amazon Fire 7" and UK Fire Kids Edition 7"
Coca-Cola – Powerbank
Grow & Go 2 in 1 Sit 'n' Scoot
Chad Valley Pipsie the Interactive Horse
Simple Value Food Processor
HP Notebook Computer Batteries
Argos 10 Litre Dehumidifier
Mamas & Papas Car Seats
Alba Tablets – Main Adapter
Indesit, Hotpoint, Creda - Tumble Dryers
Russell Hobbs White Travel Kettle
Fisher Price Car Seats
Prestige Pressure Cooker SmartPlus 6L issue (Model 57050)
Flymo Contour Cordless XT Grass Trimmer
Floor Standing Halogen Uplighter
Bunky Bedside Light
Animal Tracking Explorer Kit
Sticklebricks Junior Super Builder Bucket
Lindam Safety Gates
Mega Brands Magnetic Toys
In The Night Garden Cutlery Set
Prestige Deco Kettles
Mattel toys
Tower - Pressure Cookers
IMPORTANT SAFETY WARNING
Notice updated 15th January 2020
We have been asked by our supplier, Tower, to notify you about a potential safety issue with the below Pressure Cookers, sold by Argos between July 2014 and August 2019. These products have the required certification from the manufacturer to demonstrate conformity with requirements. However, test results have indicated that use of the items may result in burns from the steam, and/or, unexpected release of liquid from the unit and/ or excessive heat in the handle. Safety is Tower's first priority and they are therefore conducting a recall of all models which may be affected.
What do you need to do?
If you have one of these Pressure Cookers, STOP USING IT IMMEDIATELY. To help identify if your pressure cooker is an affected model, you can locate the model number stamped on the base of the item. If there is no legible model number on the base of the item, please contact Tower's customer support line (details below) for assistance.
- Tower 4.5L 22cm Pressure Cooker (Argos Cat number 238/9468) Model No. T90100
- T90101 Tower 6L 22cm Pressure Cooker (Argos Cat number 249/9926) Model No. T90101
- Tower 7.5L 22cm Pressure Cooker (Argos Cat number 239/1487) Model No. T90102
- Tower 6L 22cm One Touch Pressure Cooker (Argos Cat numbers 239/2929 & 351/3305) Model No. T90103
- Tower 4L One Touch Pressure Cooker (Argos Cat number 683/6773) Model No. T90114
- Tower 6L One Touch Pressure Cooker (Argos Cat number 683/7507) Model No. T90115
- Tower 4L One Touch Pressure Cooker (Argos Cat number 607/6715) Model No. T90117
What happens next?
To arrange for a free replacement, please click on the link below.http://registermywarranty.co.uk/recall/apply
Tower Customer Support can also be contacted on Freephone: 0333 220 6091 (UK); 1800936069 (ROI) or visit the Tower website:
Tower will provide you with a returns label for free shipping at your local Post Office. Following the return of an affected model, an alternative model of a similar or higher specification will be delivered free of charge.
The safety of our customers is our highest priority. We apologise for any inconvenience caused by this issue.
Hotpoint or Indesit washing machine
Notice updated 20th December 2019
We have been asked by Whirlpool to notify you about a potential safety issue with a number of Hotpoint and Indesit washing machines manufactured between October 2014 and February 2018. The safety issue concerns the door lock system. When the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire.
What do you need to do?
If you have purchased a Hotpoint or Indesit washing machine since 2014 please call Whirlpool on 0800 316 1442 (Republic of Ireland 0818 903 281) or visit https://washingmachinerecall.whirlpool.co.uk (or for Republic of Ireland - https://washingmachinerecall.whirlpool.ie) to check if your appliance is affected.
- Whirlpool have advised that to avoid all risk associated with the use of affected models, you should unplug your washing machines and not use it.
- They have also said that if, nevertheless, you do choose to use your appliance, you should only use cold water cycles of 20oC or lower as this significantly reduces the risk
- Whirlpool will be offering affected customers the choice of either a free-of-charge like-for-like replacement washing machine, or a free-of-charge in-home repair of your existing appliance.
- Due to the volume of appliances impacted by the recall, Whirlpool will be able to begin replacing appliances and deploying engineers for in-home repairs from early January.
Any questions?
The safety of our customers is our highest priority, please follow the above advice outlined by Whirlpool. We apologise for any inconvenience caused by this issue.
Cuggl Safety Gates
Notice updated 15th November 2019
We want to bring to your attention a potential safety issue with a number of Cuggl Safety Gates (descriptions and images below). Extensive testing has identified that some gates may fail to consistently meet all the required safety standards, resulting in the brackets or wooden slats breaking under high impact e.g. regular banging or kicking of the gate, failure of the auto-close feature and / or the gaps between metal bars being wider than the required standard, which may result in a child getting trapped.
What do you need to do?
If you purchased one of the safety gates below under the brand Cuggl, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund (by cash or debit card). You will not need a receipt. The Cuggl brand label can be seen on the gate, usually on the top panel (see image below).
| Catalogue number | Description | Refund price UK£ | Refund price ROI€ |
|---|---|---|---|
| 7076879 | CUGGL AUTOCLOSE METAL GATE | £26.99 | €34.99 |
| 7025112 | CUGGL METAL & WOOD GATE | £32.99 | €42.99 |
| 7065426 | CUGGL WOODEN EXTENDING GATE | £26.99 | €32.99 |
| 7063868 | CUGGL 7CM PRESSURE FIT EXTENSION KIT | £10.99 | €14.99 |
| 7036613 | CUGGL PRESSURE FIT SAFETY GATE | £17.99 | €22.99 |
| 7060225 | CUGGL EXTRA WIDE HALLWAY GATE | £26.99 | €34.99 |
| 6879613 | CUGGL EXTRA WIDE ADJUSTABLE GATE | £42.99 | €54.99 |
Any questions?
The safety of our customers is our highest priority, please be assured that no other safety gate is affected by this issue. We apologise for any inconvenience caused. If you have any questions or concerns, please contact us on our dedicated helpline on:
Freephone UK: 0800 0113462
Freephone ROI: 1800 946744
Argos Memory Foam Mattress Topper
Notice updated 8th November 2019
We want to bring to your attention a potential safety issue with the Argos Memory Foam Mattress Topper. We have found via routine testing that a small number of mattress toppers do not conform to UK fire safety standards.
What do you need to do?
If you purchased an Argos Memory Foam Mattress Topper, check the care label (example below) for the batch code. If the batch code on the care label matches one of the batch numbers below, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund or replacement. You will not need a receipt. The item descriptions/ Argos Catalogue Numbers and refund prices are detailed below.
| Description | Catalogue Number | Batch Codes | Refund Price UK£ | Refund Price ROI€ |
|---|---|---|---|---|
| 5CM Memory Foam Topper - Single | 6867876 | 011018, 080719 | £35 | €32.99 |
| 5CM Memory Foam Topper - Double | 6994316 | 011018, 080719 | £45 | €41.99 |
| 5CM Memory Foam Topper - King | 7037423 | 011018, 080719 | £55 | €50.99 |
| Argos Home 3CM PROFLE TOPPER W/PILLOWS Single | 8359997 | 011018, 240218, 100218, | £35 | €32.99 |
| Argos Home 3CM PROFLE TOPPER W/PILLOWS Double | 8350910 | 011018, 240218, 100218, | £45 | €41.99 |
| Argos Home 3CM PROFLE TOPPER W/PILLOWS King | 8288099 | 011018, 240218, 100218, | £55 | €50.99 |
| Argos Home 3CM MEMORY FOAM MATTRESS TOPPER Single | 1271278 | 011018 | £68 | €62.99 |
| Argos Home 3CM MEMORY FOAM MATTRESS TOPPER Double | 1271285 | 011018 | £80 | €73.99 |
| Argos Home 3CM MEMORY FOAM MATTRESS TOPPER King | 1271292 | 011018 | £85 | €78.99 |
| Argos Home LUXURY 7CM MEMORY FOAM TOPPER Single | 6019772 | 011018 | £125 | €115.99 |
| Argos Home LUXURY 7CM MEMORY FOAM TOPPER Double | 6223441 | 011018 | £150 | €138.99 |
| Argos Home LUXURY 7CM MEMORY FOAM TOPPER King | 6221443 | 011018 | £160 | €147.99 |
| Argos Home LUXURY 7CM MEMORY FOAM TOPPER Super King | 6099534 | 011018 | £170 | €157.99 |
Any questions?
The safety of our customers is our highest priority, please be assured that no other mattress topper is affected by this issue. We apologise for any inconvenience caused. If you have any questions or concerns, please contact us on our helpline on:
Freephone UK: 0800 0113462
Freephone ROI: 1800 946744
Cuggl Mushroom High Chair
Notice updated 7th September 2019
We want to bring your attention to a potential safety issue with the Cuggl Mushroom High Chair, catalogue number 7094143. Testing has shown that if a child leans sideways in the high chair there is a risk that the chair could topple over, injuring the child and damaging the high chair.
What do you need to do?
If you have a Cuggl Mushroom High Chair, STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund of €37.99. You will not need a receipt.
Any questions?
The safety of our customers is our highest priority, please be assured that no other highchair is affected by this issue. We apologise for any inconvenience caused by this issue. If you have any questions or concerns, please contact us on our helpline on:
Freephone UK: 0800 0113462
Freephone ROI: 1800 946744
Zinc Smart RX Hoverboard Product Recall
| Product ID | Description | Argos Catalogue Number |
| ZC05795 | Zinc Smart RX hoverboard | 8358589 |
We have been made aware of a voluntary recall from Hy-pro International Ltd on their Zinc Smart RX hoverboard. They have become aware of a small number of incidents where the product has caught fire while charging.
What is the risk?
If the Zinc Smart RX hoverboard is used in wet conditions, it can lead to the battery pack becoming compromised. This can lead to the performance of the product being affected and the battery potentially catching fire whilst on charge.
What do you need to do?
If you purchased a Zinc Smart RX hoverboard from Argos please STOP USING IT IMMEDIATELY, DO NOT CHARGE IT and return your hoverboard to an Argos store for a full refund of €379.99. You do not need a receipt.
Any questions?
The safety of our customers is our top priority and we're sorry for any inconvenience this may cause. We can also reassure you that no other hoverboard is affected by this recall. If you have any questions, please contact our helpline on:
Freephone UK: 0800 151 0905
Freephone ROI: 1800 804 320
Whirlpool tumble dryer
Notice updated 18th July 2019
Since 2015, Whirlpool have been carrying out an in-home modification on all tumble dryers sold in the UK under the following brands Hotpoint, Indesit, Creda, Swan or Proline between April 2004 and September 2015, called the Whirlpool Outreach Programme.
If the dryer is left unmodified, in some rare cases, excess fluff can come into contact with the heating element and present a fire risk.
Whirlpool are now carrying out a Product Recall on any tumble dryers that remain unmodified.
Here's what you need to do
If you think you have a tumble dryer that could be impacted by the product recall:
- Do not use the appliance
- Switch it off and unplug if safe to do so
Follow Whirlpool's instructions by following this link:
Click here for more information.
or call:
UK: 0800 151 0905
ROI: 1800 804 320
Whirlpool have provided us with some additional information about the options that are available to customers, as follows:
Scenario - If a customer requests a refund from Whirlpool
How long will it take for the customer to receive money?
Is the refund contingent on Whirlpool taking the product back (Will they only get their money when WP have the old product back)?
What is the timeline on Whirlpool collecting the old item?
If a customer selects the refund option, then firstly they are presented with some date options for Whirlpool to collect the product as yes they will only get the money when the affected unit is back with Whirlpool. Whirlpool are offering delivery dates within a few days of when the customer selects this option. Once the customer selects the date then they will receive the cheque within 10 working days. It is likely to be quicker than this but that's the maximum.
Scenario - If a customer requests a modification
What is the timeline for customers to receive this modification?
Whirlpool typically offer an engineer within a week but are finding some consumers are asking for longer. Whirlpool do remind all customers they must unplug the unit and not use it until it is remove or repaired.
Scenario - If a customer wants a replacement
What is the timeline on getting a replacement?
Will Whirlpool pick up the old appliance?
Whirlpool are currently offering delivery slots a few days out and yes they collect the old appliance. If the old appliance is not there they will not leave the new one as they have to demonstrate the old one has been taken out
Scenario - If a customer who already has had a modification now wants a refund or replacement
What is the process for this?
Consumers who have had their dryer already modified can continue to use it. The Office of Public Safety and Standards confirmed this in a recent review which you can find confirmation of here.
Scenario - In the event a customer wishes to return their tumble dryer to an Argos store.
Customers must be guided to Whirlpool without any exception as they have to be able to document removing the product. Whirlpool will come to the customer's home at a convenient time for them and do this. Once this has been completed then they will be issued with the refund. It's very important to be 100% vigilant on this point (which I accept is hard but is important)
Can the store exercise discretion on the above point?
As above, Whirlpool can only carry out this process by removing the product directly themselves from the customer's home. Under no circumstances are they permitted to collect from anywhere else in accordance with how they are monitoring and reporting on this programme. The onus is on Whirlpool to carry out the recall and have evidence of any machine returned, Argos are unable to interfere in this process.
Bush LSBBDFO Double Oven
It has come to our attention that the installation instructions for the above items were unclear, specifically page 15 of the instruction manual, advising customers how to connect the cable for the oven. If the connector block was wired incorrectly, there is a risk of overheating which in extreme circumstances could lead to a fire. In addition, if the temperature within the oven exceeds the tempered glass limit, there is a risk that the glass could crack.
What you need to do
DO NOT USE YOUR OVEN until the installation has been tested by a qualified engineer.
Please call us so that we can arrange for an engineer to check the connection of your built-in oven - PH: Freephone: 1800 946744
While your oven may have been installed by a qualified person, as the instructions were unclear we want to make sure that the connection is checked. In the meantime, even if your oven is working fine, if the cable was connected incorrectly, there is a risk of overheating.
We have also included (below) a replacement page 15 for your instruction manual, should you need it in the future.
When were these products sold?
This notice only applies to any Bush LSBBDFO Double Oven - Cat. number - 8629445/8629517 purchased before 10th May 2019. Modified instructions were included in all double ovens sold after that date.
Click here for more information.
Any questions?
We are very sorry for any inconvenience caused. Customer safety is extremely important to us and we appreciate your understanding in this matter.
To arrange an engineer visit or for any query regarding your Argos order call Freephone 1800 946744
Bush vented tumble dryer
Incorrectly installed and poorly maintained tumble dryers can be a fire risk. In order to help you install your product properly, and look after it once installed, please read and regularly refer to these instructions.
| 1288010 | TDV6B 6KG | 7642966 | TDV6S 6KG |
| 1292051 | TDV6B 6KG | 5386073 | V7SDB 7KG |
| 1737901 | TDV6B 6KG | 5435010 | V7SDB 7KG |
| 4810722 | TDV6W 6KG | 5480948 | V7SDW 7KG |
| 7642382 | TDV6W 6KG | 5496011 | V7SDS 7KG |
| 7642399 | TDV6W 6KG | 5586282 | V7SDW 7KG |
| 7642959 | TDV6S 6KG |
This information is in addition to the instruction booklet that customers received when they bought their tumble dryer. If you bought one of these tumble dryers please click here for further information.
Warning: Incorrectly installed and poorly maintained tumble driers can be a fire risk. In order to help you install your product properly, and look after it once installed, please read and regularly refer to these instructions.
What should I do
YOU MUST CARRY OUT THESE IMPORTANT CHECKS after every cycle, and after cleaning the filter & hose. For cleaning & maintenance routines, refer to the instruction manual. Access the instruction manual here: https://www.argos-support.co.uk/ or if you don't have access to the internet please contact the customer helpline on 0345 257 7271 for help.
Important: Always unplug the dryer from the power socket during cleaning and maintenance.
Care & Maintenance
- Disconnect your dryer from the power source before carrying out cleaning.
- Lint must not build up around the tumble dryer. Blocked vents have the potential to cause fires.
Vent hoses require regular cleaning. Lint can build up which restricts airflow, potentially causing overheating and fire. - The air from the vent hose must not be allowed to flow into a chimney or vent flue which is in use, it should also not be connected to ducting which ventilates rooms with fireplaces.
- Clean the Lint Filter after each use.
Click here for more information
Contact address - Support is available for installation or if you have queries about maintenance. Please contact our customer helpline on: 0345 257 7271.
Downland bedding company
Notice issued 12th March 2019
The items below are subject to a product recall. It has come to our attention via routine testing that these products have failed to meet the required level of fire and safety standards.
Argos catalogue numbers
-
Downland Goose Feather Box Pillow
Cat No: 7598096 -
Downland 5cm double duck feather topper
Cat No: 5238334Downland 5cm King duck feather topper
Cat No: 8474638Downland 5cm Superking duck feather topper
Cat No: 5412765 -
Downland Lumbar Duck Feather Single Topper
Cat No: 5994290Downland Lumbar Duck Feather Double Topper
Cat No: 5991877Downland Lumbar Duck Feather King Topper
Cat No: 6006929Downland Lumbar Duck Feather Superking Topper
Cat No: 6016964
-
Downland Duck Feather and Down Pillow Pair
Cat No: 5325395 -
Downland 12cm double duck feather topper
Cat No: 6018388Downland 12cm King duck feather topper
Cat No: 5997118Downland 12cm Superking duck feather topper
Cat No: 8249980
What should I do?
If you have any of these products STOP USING IT IMMEDIATELY and return it to an Argos store for a full refund. You will not need a proof of purchase.
Any questions?
For further information please contact:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800 946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Home Cafetiére ; Argos Catalogue Numbers.8477305 - 3 cup Cafetiére and 8479176 - 8 cup Cafetiére
Notice issued 8th March 2019
Argos catalogue numbers/sales price
8477305 - 3 cup Cafetiére
8479176 - 8 cup Cafetiére
The Home Cafetiére is subject to a product recall. It has come to our attention that due to inconsistent glass thickness, these products are susceptible to breakage which could cause injury.
What should I do?
Stop using the cafetiére immediately and return it to an Argos store for a full refund. You will not need a proof of purchase.
Please take care when handling the item and package well before returning to store to prevent breakages and injury.
Any questions?
For further information please contact:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800 946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Argos Goose Feather & Down Pillow ; Argos Catalogue Number.8144274
Notice issued 8th March 2019
The Argos Goose Feather and Down Pillow - (Argos Catalogue Number. 8144274) is subject to a product recall. It has come to our attention via routine testing that the pillow did not meet the required level of fire and safety standards.
What should I do?
Stop using the pillow immediately and return it to an Argos store for a full refund. You will not need a proof of purchase.
Any questions?
For further information please contact:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800 946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Animagic: My First Puppy; Argos Catalogue Number.8865845
Notice issued 7th February 2019
It has come to our attention that the Animagic My First Puppy plush toys (Argos Catalogue Number. 8865845) do not meet the required standards and it may be possible for small parts to become detached posing a possible choking hazard to young children.
We request anyone who has purchased one of these products to return the item to an Argos Store for a full refund.
No other Vivid or Animagic products are affected by this notice.
For further information please contact:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Little Tikes Activity Garden Play Centre (Argos Cat number: 908/7550)
Little Tikes have brought to our attention a safety concern with the Little Tikes Activity Garden Play Centre. When the telephone is attached to the green stand there is a potential for a child's finger to become trapped between the telephone and the stand.
What do I need to do?
Please remove the stand out of the reach of children and dispose of it immediately. With the green stand removed the remaining components of the play centre are safe to be played with.
What happens next?
We are working with our supplier on a redesigned replacement stand. We will contact you again by 22nd February with further information on how to obtain a replacement stand free of charge.
Any questions?
If you have any questions or concerns, please contact us on our helpline on:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Lynx The Golden Year With Exclusive Floating/Shower Speaker
Notice updated 24th January 2019.
Unilever have advised that a small number of Lynx The Golden Year With Exclusive Floating/Shower Speaker have a defect which means the cable may overheat when charging the speaker.
CAT NUMBER 810/6683
If you have a LYNX the golden year with exclusive floating / shower speaker gift set please follow the instructions outlined by Unilever below.
WHAT YOU NEED TO DO?
The safety of the people that buy and use our products is always a priority at Unileaver, so as a precaution, we are recalling this product whilst we continue to conduct an on-going and thorough investigation with the supplier.
If you have the item listed above, or if you require any further assistance or information, please contact our customer care line on 0800146252.
CAN I CONTINUE TO USE MY PRODUCT?
The toiletries contained within these gift backs are not affected and are safe to use. We can also confirm that no other Unilever or Lynx products are affected, including other gift packs containing a wireless shower speaker. In the meantime, please do not use either the charging cable or the speaker.
Washable 4.0 Tog Duvet - Cotbed (Argos Cat number: 790/3076)
The Washable 4.0 Tog Duvet - Cotbed - Argos Cat number 7903076 is subject to a product recall. It has come to our attention that the level of insulation provided by this duvet exceeds the specified rating. This may cause an infant to overheat.
What should I do?
Stop using the duvet immediately and return it to an Argos store for a full refund of €15.00. You will not need a proof of purchase.
Please be assured that no other products are affected by this recall.
Any questions?
If you have any questions or concerns, please contact us on our dedicated helpline on:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800946744
Our helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
Cue Tip Cement (Argos cat number: 926/7318)
Our supplier has made us aware of an Important Safety Recall relating to this product.
BCE Tip Cement (In Blue Tube Only)
This product was sold through a number of retail outlets, including Argos, Sports Direct, DW Sports and other independent Sports Retailers.
Brand: BCE or Riley
Product Codes/Item numbers affected: 926/7318, 766135-90, 766136-90, 0740052, 07440053, T7022, T7023, T7022SD, T7023SD
The Toluene content of this product may be in excess of legal safety levels (as set out by EU REACH Regulations) and may be dangerous and present a potential risk to anyone handling the product.
- Stop using this product immediately.
- Keep out of reach of children and pets.
- If you still have any cement in the blue tube, please contact us via Freephone or email, to find out how to return this product to BCE free of charge, and receive your free replacement tip cement.
FREEPHONE: 0808 1699114
(Includes Republic of Ireland)
EMAIL: customerservice@bce-uk.com
We apologise that it has been necessary to recall this product and for any inconvenience this may cause.
Ohio High Sleeper
(Notice updated 16th October 2018)We have identified a safety issue with the ladder supplied with the Ohio High Sleeper and are asking customers to stop using the ladder immediately and avoid using the bed without the ladder. In a small number of cases customers reported the following:
- · Rungs/steps on the ladder rotating even after retightening or
- · Rungs/steps on the ladder becoming detached
The ladder has the potential to cause injury if the rungs/steps rotate or detach.
- · The Argos Home Ohio High Sleeper was sold in white/grey/beech, in two different sizes (standard & shorty) and in a range of mattress options.
- · All Ohio high sleepers were sold with the ladder so this Safety Recall applies to ALL of the colours/options sold.
WHAT YOU NEED TO DO
We are offering a replacement ladder to all customers who purchased the Ohio High Sleeper. To order a replacement ladder please visit www.clickspares.co.uk/ohio or call the dedicated helpline (number below).
If you have any questions or concerns, please contact us on our dedicated helpline on:
UK FREEPHONE: 0800 0113462
ROI FREEPHONE: 1800946744
Our dedicated helpline is open between 8am-8pm Monday to Sunday. We thank you for your cooperation and apologise for any inconvenience.
ELC Jungle Fun Ball Run
(Notice updated 1st May 2018)ELC is undertaking a voluntary recall of the ELC Jungle Fun Ball Run as there is a chance the product may collapse. This toy was sold in ELC, Mothercare, Argos stores and on the ELC, Mothercare and Argos websites from July 2016. This product was also available through a number of different retail outlets, please contact them directly for a refund if you did not purchase this item through Argos.
• 614/8540 - ELC Jungle Fun Ball Run
Mothercare Product Code 143471
Located under the battery compartment
WHAT YOU NEED TO DO
If you own one of these toys, please stop using it immediately and return your product to your local Argos store, where a full refund will be given. You do not need to provide proof of purchase.
If you have any queries, please contact Mothercare via email on:
product.safety@mothercare.com or you can phone Argos Customer Services on
UK: 0345 6402020; Rep. of Ireland: 1800946744
ELC has taken this action to ensure the safety and well-being of our customers and we apologise for any inconvenience this may cause
Early Learning Centre Ltd, Cherry Tree Road, Watford, Hertfordshire WD24 6SH.
Guild 2000W Heat Gun
(Notice updated 1st May 2018)The safety of our products is a priority. Following product safety monitoring, we have found that the Guild 2000W Heat gun, catalogue number 798/8613, poses an electrical shock & burn hazard and we are recalling this product.
This is how to check if your Heat Gun is affected:This recall relates only to the Guild 2000W Heat Gun, catalogue number 798/8613, compare your Heat Gun with the photo below. No other Heat Gun is affected by this recall.
WHAT YOU NEED TO DO
Prestige Pressure Cooker SmartPlus 6L issue (Model 57050) –
If you have purchased one of these Heat Guns, please stop using it immediately and return to your nearest Argos store for a full refund or replacement product as soon as possible.
Any questions? Please contact Argos customer services helpline:
UK: 0345 600 5388; Rep. of Ireland: 1800535091
Cuggl Camborne Cot
(Notice updated 23rd March 2018)As part of our ongoing quality control procedures we have identified that in certain instances the top rail of the cot could over time become detached resulting in sharp points becoming exposed. This recall does not affect the chest of drawers or wardrobe, where the cot was purchased as part of a three-part set.
• 739/8258 - Cuggl Camborne 3 Piece Set - White
• 709/5654 - Cuggl Camborne 3 Piece Set - Two Tone
• 737/8443 - Cuggl Camborne Cot Bed - White
• 737/6483 - Cuggl Camborne Cot Bed - Two Tone
WHAT YOU NEED TO DO
If you purchased one of the above cots, please contact our customer helpline so that we can arrange a replacement or refund of the Cuggl Camborne Cot Bed.
UK: 0345 600 6475; Rep. of Ireland: 1800 535091
We thank you for your cooperation and apologise for any inconvenience caused.
Lee Stafford Coco Loco Hair Straightener
(Notice updated 06th March 2018)As part of ongoing quality checks; manufacturer (MPL) has identified a potential safety hazard involving the swivel mains connection of the appliance, which could result in an electric shock hazard. The manufacturer (MPL) of catalogue number 5572162 has asked retailers selling the product to assist them in contacting customers who have bought this product and we want to make you aware that they are recalling the Hair Straightener as a precaution.
This is how to check if your Hair Straightener is affected:
1) Lee Stafford Coco Loco Straightener, catalogue number 557/2162, Model Number LSHS15, Batch Code 1623
2) Compare your Hair Straightener with the photo below:
LEE STAFFORD COCO LOCO HAIR STRAIGHTENER
1) This recall relates only to Lee Stafford Coco Loco Straightener, catalogue number 557/2162, Model Number LSHS15, Batch Code 1623
2) If your hair straightener has the same catalogue/model number but a different batch number, your hair straightener is NOT impacted by this recall
3) The Model Number and Batch code are printed on the rating plate, located on the inside of the lower half of the straightener handle-see below image.
How to get a replacement Hair Straightener
Contact MPL Customer Service on FREEPHONE 1800817173: or email warranty@mplhome.com for a replacement product.
Any questions?
Please contact MPL Customer Service on FREEPHONE 1800817173: or email warranty@mplhome.com
HP Pavilion x360 Celeron Notebook
(Notice updated 11th January 2018)HP have identified an issue with some HP batteries whereby they have the potential to overheat, posing a fire and burn hazard to customers.
We've identified that the following two HP Pavilion models sold from December 2015 through December 2017 have been affected:
395/5406 - HP Pavilion x360 Celeron 11.6in 4GB 500GB Touch Convertible - Mint
417/7575 - HP Pavilion x360 Celeron 11.6in 4GB 500GB Touch Convertible - Purple
WHAT YOU NEED TO DO?
It is essential to check your battery. Please go immediately to the HP Battery Recall website at http://www.hp.com/go/batteryprogram2018 to check if your battery is affected by this expanded recall program.
Please note that these batteries are internal to the systems, which means they are not customer replaceable. Customers should not remove them on their own. HP will provide battery replacement services by an authorised technician for each potentially affected battery at no cost. Please visit their HP Battery Recall website for further information.
CAN I CONTINUE TO USE MY PRODUCT?
HP has developed a BIOS update for customers whose battery is affected by this recall program that will put the battery into "Battery Safety Mode". Customers should discontinue use of batteries affected by this recall program immediately by placing it in Battery Safety Mode. Once the battery is put into Safety Mode, customers may continue to safely use their notebook or mobile workstation by connecting to an HP power adaptor. Visit the HP Battery Recall website for information on the BIOS update.
Any questions? Please contact HP directly on
: 0207 660 0596
or Argos customer services helpline on
: 0345 600 5388
No other HP or Argos product is affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience.
Simple Value 2kW Upright Fan Heater
(Notice updated 6th December 2017)Following product safety monitoring, we have found that the Simple Value 2kW Upright Fan Heater, catalogue number 730/9687 and Model Number FHO3, poses an electrical shock & burn hazard and we are recalling this product.
The model number can be found on the label affixed to the base of the fan heater, which you can see in the image further below.
WHAT YOU NEED TO DO?
If you have purchased this product, we recommend that you stop using it immediately and return it to your nearest Argos store for a full refund. Alternatively, we can arrange to replace it with our Simple Value 2kW convector fan 725/4220.
Any questions? Please contact Argos customer services helpline on
UK: 0345 600 5388
ROI: 1800535091
No other Argos product is affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience.
Hygena Angel Chair
(Notice updated 7th Nov 2017)We have identified a safety concern where, in a small number of cases, the glue which holds the chair legs together is failing and causing the chair to break.
As a precaution, we are providing replacement legs with an updated design which has improved their strength. These can be ordered online for home delivery, free of charge. Full instructions will be included, as will four replacement bolts.
Pink - catalogue number 487/5657
Yellow - catalogue number 497/1094
Blue - catalogue number 453/7799
We've included more information below, but please don't hesitate to contact us on 0345 6402020 (UK) or 1800 535091 (ROI) if you have any further questions. Kind Regards,
Argos
What exactly is the issue with the Hygena Angel Chair?
In a small number of cases the glue which holds the chair legs together is failing and causing the chair to break. This could possibly result in injury.
WHAT YOU NEED TO DO?
Stop using the chair immediately and order replacement legs.
How do i order replacement legs?
Ordering replacement legs is easy, simply click on this link, https://www.clickspares.co.uk/angel/ and enter your chosen delivery address. They will then be sent to you within 2-3 working days (UK) or 4-5 days (ROI), free of charge.
How did you identify this issue?
We closely monitor the quality of our products.
How do I know the replacement legs won't have the same issue?
Our supplier is using an updated design for the legs and independent testing has shown this has improved the overall quality and strength of the chair.
Dimplex Dehumidifier
(Notice updated 22nd June 2017)A safety issue has been identified with a batch of Dimplex portable dehumidifiers. A component may overheat, resulting in the product catching fire.
Affected products can be identified by the serial number, which is located on the product rating plate accessible by removing the water tank.
Affected products have a serial number starting with 501 through to 652.
| Cat Number | Model Number |
| 052/3051 | DXDH10N |
| 052/3109 | DXDH16N |
| 052/3099 | DXDH20N |
| 402/0237 | FTE10 |
| 391/2009 | FTE16 |
| 606/4253 | FTE20 |
WHAT YOU NEED TO DO
Check the model and serial number of your Dimplex Dehumidifier. If you have an affected dehumidifier, then stop using it immediately by switching it off at the mains socket and unplug from the socket.
If your product is affected contact our helpline so we can arrange a replacement product.
| Find out more | |
|---|---|
| Telephone | 0800 028 53 86 |
| Opening hours | Monday - Thursday 8:30am-5pm, Friday 8:30am-3pm |
No other Dimplex or Argos product is affected by this Recall.
We wish to thank you for your co-operation and apologise for any inconvenience
LEGO® Batman Movie Prestige Costume
(Notice updated 20th July 2017)JAKKS Pacific (UK) Ltd. takes safety very seriously and is voluntarily recalling some LEGO® Batman Movie Prestige costumes Catalogue Number 612/6885 because we discovered a manufacturing defect that results in the material not meeting strict fire safety standards.
No incidents have been reported.
The recall is for a small number of the LEGO® Batman Movie Prestige costumes with Date Code 2606EF01 printed on the front of the sewn label (located in the rear neckline) under the barcode. Only costume style numbers 23742G (Size L, 10-12), 23742K (Size M, 7-8) & 23742L (Size S, 4-6) with Date Code 2606EFO1 are affected.
WHAT YOU NEED TO DO
Check to see if your model is impacted by looking at the printed label
If yours is affected we recommend that you stop using and return it to your nearest Argos store for a full refund as soon as possible.
Catalogue number 316/9539
| HOW TO CONTACT | |
|---|---|
| Telephone - UK | 01344 638 909 |
| Telephone -ROI | 0044 1344 638909 |
| uk-customerservice@jakks.NET | |
| Web | www.jakks.com/recall |
No other LEGO® Batman Movie costumes or any other LEGO® branded costumes are affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Mamas & Papas Infant Carrier, Mercury Group 0+
(Notice updated 20th July 2017)Following recent testing we found that the seat cover on the Mamas & Papas Mercury Infant Carrier (Black) catalogue number 316/9539 & Mamas & Papas Mercury Infant Carrier (Grey) catalogue number 382/0971 doesn't meet Furniture & Furnishings Fire Safety Regulations. As a precaution we have taken the decision to recall this product.
WHAT YOU NEED TO DO
Check to see if your model is impacted by looking at the orange or white sticker on the side of the carrier. Impacted products can be identified by looking at the ECE & model numbers. If yours is affected we recommend that you return it to your nearest Argos store for a full refund as soon as possible.
Catalogue number 316/9539
Model number 4735N60D1
ECE R44.04 approval number 045036
Catalogue number 382/0971
Model number 4735925D1
ECE R44.04 approval number 045036
| HOW TO CONTACT | |
|---|---|
| Telephone - UK | 0345 600 5388 |
| Telephone -ROI | 1800 535 091 |
No other Mamas & Papas or Argos product is affected by this safety notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Beko and Blomberg 8kg & 9kg condenser Tumble Dryers
(Notice updated 15th May 2017)Beko Plc are initiating a voluntary repair programme as a precautionary measure to locate affected 8kg & 9kg Beko and Blomberg condenser tumble dryers manufactured between May and October 2012.
As part of our ongoing product monitoring, we have identified a production batch with a faulty component supplied by a third party. In rare circumstances, the component could fail and overheat, potentially leading to a risk of fire.
| Cat Number | Description |
|---|---|
| 475/7232 | Beko dcu8230w condenser dryer |
| 257/8712 | Beko dcu8230w condenser tumble dryer |
| 395/3941 | Beko dcu8230w 8kg condenser tumble dryer |
| 652/7659 | Beko dcu8230w 8kg condenser tumble dryer |
| 475/7249 | Beko dcu9330w condenser dryer |
| 249/5125 | Beko dcu9330w condenser tumble dryer |
WHAT YOU NEED TO DO
Check the model and serial number of your 8kg or 9kg Beko or Blomberg Condenser Tumble Dryer using the appliance checker on our websites at: www.beko.co.uk/dryerrepair or www.blomberguk.com/dryerrepair
If your product is in the affected date range (manufactured between May and October 2012), complete the online registration form to arrange a free-of-charge engineer visit to check your product and modify it if required.
If you own a potentially affected product, please stop using it immediately as a precaution.
| Find out more: | |
|---|---|
| Online | www.beko.co.uk/dryerrepair or www.blomberguk.com/dryerrepair |
| Telephone | 0800 917 2018 |
No other Beko, Blomberg or Argos product is affected by this Recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Brother Max Carry & Hang Nightlight – Bunny 605/8252 – Bear 604/7902
(Notice updated 11th May 2017)Brother Max has identified a potential safety issue with the Carry & Hang Nightlights following an isolated incident where the product overheated.
The incident is being fully investigated and due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to voluntarily recall this product until further notice.
WHAT YOU NEED TO DO
If you are in possession of this product, you should stop using it immediately and unplug at the mains. Please return the product to your nearest Argos store where you will receive a refund.
| Find out more: | |
|---|---|
| Telephone | 01280 878266 |
| family@brothermax.com | |
No other Brother Max or Argos product is affected by this Recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Little Live Pets Frog - 531/6847 & 541/7320
(Notice updated 1st March 2017)The supplier has made us aware of a design fault with the above product.
It has been bought to our attention that in certain circumstances, when the button battery is removed from the product, the battery cap can become a projectile and the batteries chemicals can leak, posing a risk of chemical and injury hazards.
As a precaution Character Options has taken the decision to recall and replace the product.
WHAT YOU NEED TO DO
If you have purchased a 5316847 LLP Frog Perfect Habitat & 5417320 LLP Lil Pet Frog please stop using it immediately and contact Character Options customer services department.
| Find out more: | |
|---|---|
| Telephone | Character Options UK: 0161 533 9808 or ROI: +44 161 533 9808 |
| Customer Care | customercare@charactergroup.plc.uk |
Indesit, Hotpoint – Tumble Dryers
(Notice added 23rd February 2017)This is an important safety announcement for all consumers who have purchased a Hotpoint, Indesit, Creda, Swan or Proline branded tumble dryer after April 2004.
A potential safety and quality concern has been identified with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.
We are activating an extensive consumer outreach and service action plan in order to update affected products to higher safety and quality standards to address this issue.
If you have an affected product, we will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately an hour. The improvements we believe are necessary will further enhance the safety and quality of the dryer.
You should unplug and do not use the tumble dryer before a modification has taken place
WHAT YOU NEED TO DO
To find out whether your dryer may be affected and to register your product for the free, in-home modification:
Visit one of these websites:
Creda and Proline customers should visit http://safety.hotpoint.eu
Or please contact our freephone hotline at 0800 151 0905
Make sure you have your model and serial numbers at hand. These can be found on the tag located either on the back of the dryer's door or on the recess of the dryer's door.
Value Hand Blender – Customer Notice Cat Number 909/8367
(Notice added 27th January 2017)The Instructions supplied with the product are incorrect. The instructions advise customers that the Hand Blender has a two part assembly, where the lower part of the blender can be removed from the handle. Now whilst it takes a great deal of force, if the instructions are followed the Hand Blender can be broken apart, and in certain circumstances may pose a risk of electric shock.
WHAT YOU NEED TO DO
If you've bought a Simple Value Hand Blender – Catalogue Number 909/8367 between 1st May 2016 and 23rd January 2017 and if it has model number HB972A00 on the rating plate.
We need to advise for you not to remove the lower part as this product is one piece. If you would like new instructions, they can be downloaded from http://www.argos-support.co.uk/9098367.
|
If you have any concerns please contact Customer Services |
|
|---|---|
| Telephone | 0345 640 2020 (UK) or 1800535091 (Republic of Ireland) |
| Online | http://www.argos-support.co.uk/9098367. |
Early Learning Centre
(Notice added 23rd December 2016)Following recent customer feedback, we are reminding customers to check the tightness of the wheel screws for the following products:
| Cat Number | Description |
|---|---|
| 531/1330 | ELC Wooden Pushchair |
| 418/4025 & 144/8977 | ELC Wooden Kitchen |
| 139/8766 | ELC Wooden Workbench |
WHAT YOU NEED TO DO
As part of your regular product maintenance please ensure that you regularly check the tightness of all fittings to prevent them from coming loose.
| If you have any concerns please contact ELC Customer Services | |
|---|---|
| Telephone | 0371 231 3513 |
|
Lines are open from 8am to 8pm Monday to Friday, 9am – 6pm Saturday and 9am to 5pm on Sundays. Calls cost no more than a national standard rate call |
|
Bush 9" portable DVD player – 569/6495
(Notice added 2nd December 2016)The affected product was sold between October and November 2016
We have identified a potential safety issue with the mains power adaptor on the above product.
A manufacturing fault has been identified where in certain circumstances the mains power pack may pose a risk of electric shock.
There have been no reported incidents, however, as a responsible retailer Argos takes customer safety extremely seriously, and are therefore issuing this safety notice as a precautionary measure.
WHAT YOU NEED TO DO
If you have an affected product please stop using it, and dispose of the power adaptor, you can register for a replacement at http://clickspares.co.uk/bush/
| Find out more | |
|---|---|
| Telephone | 0345 640 2020 |
| Web | http://clickspares.co.uk/bush/ |
3. Spike Children's Bike
(Notice added 22nd November 2016)| 12" Catalogue number | 304/3686 |
|---|---|
| 14" Catalogue number | 292/7246 |
| 16" Catalogue number | 297/7636 |
It has been brought to our attention that in small numbers of reported instances the white nozzle of the drinking bottle lid has detached from the main lid, which is a potential choking hazard. Please note there is no issue with the bike itself.
WHAT YOU NEED TO DO
If you have purchased one of the affected bikes please immediately remove the lid from the bottle and dispose of the lid with normal household waste.
We are offering a replacement lid which will fit your bottle in the same way.
To register for your replacement please visit: www.clickspares.co.uk/spike
| Find out more | |
|---|---|
| Telephone | 0345 640 2020 (UK) or 1800535091 (ROI) |
| Web | www.clickspares.co.uk/spike |
We wish to thank you for your co-operation and apologise for any inconvenience
Recaro fix base – 365/5184
(Notice added 4th November 2016)During testing it was found that a particular batch while under particularly high loads could cause a deformity. The hooks that connect the RECARO fix base and child seat may deform. This may result in the child seat separating from the base in case of very high loads.
WHAT YOU NEED TO DO
These specific hooks are used exclusively in the identified batch numbers with serial numbers ER01000000 and including ER01017825. No other RECARO fix base stations are affected. Any customer with the corresponding serial number are being offered a free product exchange.
| Find out more | |
|---|---|
| Telephone | 0800 083 0128 |
| Web | Customers can find more information on the replacement program on the website of RECARO child safety at http://safety.recaro-cs.com |
We wish to thank you for your co-operation and apologise for any inconvenience
Amazon Fire 7" and UK Fire Kids Edition 7"
(Notice added 25th October 2016)Amazon have determined that, in rare cases, when the power adapter included with the UK Fire 7" and UK Fire Kids Edition 7" tablet is pulled from the wall socket, the adapter assembly may detach and create a risk of electrical shock. Affected adapters were sold only in the United Kingdom and Ireland from September 2015.
WHAT YOU NEED TO DO
Customers have been contacted by Amazon to arrange for replacement adapters, further details can be obtained from Amazon Customer Services at www.amazon.co.uk/contactus or www.amazon.co.uk/firepoweradapter
PRODUCTS AFFECTED
| Recall issued 1st March 2016 | |
| Cat No | Description |
|---|---|
| 3072499 | AMAZON FIRE 7 2015 8GB WI-FI |
| 3300697 | AMAZON FIRE 7 KIDS EDITION BLUE 8GB WI-FI |
| 4552860 | AMAZON FIRE 7 KIDS EDITION PINK 8GB WI-FI |
| Updated Recall issued 16th September 2016 | |
| Cat No | Description |
| 5432460 | AMAZON FIRE 7 16GB BLACK |
Coca-Cola – Powerbank – Cat number 571/2300
(Notice added 31st August 2016)We have identified a potential fault with the Coca-Cola Powerbank (2200mAh), which may cause the product to overheat.
What you need to do
If you have purchased one of these powerbanks from Argos please stop using the product immediately and return it to a store for a full refund.
Any Questions
Any customers who have any queries should contact Ring Automotive's Customer Service team on autosales@ringautomotive.co.uk or 0113 2137389 Monday to Friday 9am-5pm (excluding bank holidays).
Grow & Go 2 in 1 Sit 'n' Scoot – Cat number 264/9555
(Notice added 16th July 2016)It has been brought to our attention that in certain unusual circumstances the push button mechanism which converts the Grow 'n' Go 2 in 1 Sit & Scoot from a ride on to a scooter (and vice versa) could pose a potential finger entrapment hazard for small children.
What you need to do
MV Sports & Leisure Limited have taken the decision to recall this product. We would be grateful therefore if customers could return the product immediately to Argos for a full refund.
The product can also be identified by a batch code which is printed on a sticker affixed to the underside of the frame next to MV's address details. The batch codes are: 6587/1
Any Questions
If you have any questions regarding the nature of this product recall please contact MV Sports Customer Services at customer.services@mvsports.com or telephone on 08708404255
Chad Valley Pipsie the Interactive Horse (Catalogue Number 404/6510)
(Notice added 6th July 2016)A fault has been identified where the apples could break apart and release the internal magnet. This is a choking hazard and if ingested could lead to internal injuries.
Please note that there have been no reported customer incidents.
WHAT YOU NEED TO DO
If you have a Pipsie the Interactive Horse please remove the Apples immediately and dispose of them with normal household waste.
As a replacement to the apples, we are offering customers a pair of cupcakes for Pipsie to enjoy which will work in the same way.
To register for your replacement cupcakes please visit: www.clickspares.co.uk/pipsie
Any questions?
We're here to help. Just call our Customer Service team on 0345 600 5388 (UK) or 1800535091 (Republic of Ireland).
Simple Value Food Processor – White Catalogue No. 423/5345
Previously branded "Argos Value range" and sold under the same catalogue number.
(Notice added 5th July 2016)We have identified a potential safety concern with the Simple Value Food Processor. In some instances it is possible to inadvertently disable the Safety Interlock Mechanism on the lid.
It is possible for the Safety Interlock to break apart from the lid. In some instances the broken part can become trapped which means that it bypasses the Safety Interlock Mechanism and allows the food processor to be operated with the lid removed.
It is important for customers to stop using the product immediately and return it to their nearest store for a refund.
If you still have the box, Argos receipt or ordering details the Catalogue Number (423/5345) will be shown.
If you do not have the original packaging you can identify the affected products by looking under the base of the product for the product rating plate label. Affected products will be marked with the Model No. XB9018 on the product rating plate label.
Customer Services Helpline number: 00443456402020
HP Notebook Computer Batteries
(Notice added 24th June 2016)
We have become aware of a potential safety issue on selected HP Notebook Computer Batteries. For more information, click here
Argos 10 Litre Dehumidifier – 415/0114 or 415/1319
(Notice added 20th May 2016)
We have become aware of a potential safety issue on the below dehumidifiers that may cause them to overheat and cause a fire hazard. This recall only affects the below products sold between June 2006 and December 2008. If in any doubt please ring the Helpline to obtain advice.
We advise customers who purchased one of these products to disconnect it immediately and return it to the nearest Argos store for a full refund.
We strive to provide customer satisfaction and safe quality products at all times and would like to apologise to our customers for any inconvenience that this may have caused.
Alternatively, please call our Helpline number below for advice.
| Helpline numbers |
|---|
| 0800 389 4039 |
| 0370 2422993 |
We wish to thank you for your cooperation and apologise for any inconvenience.
Mamas & Papas Car Seats
| Description | Cat number | Product image | Approval number |
|---|---|---|---|
| Mamas & Papas Mercury Group 1 Black | 297/7526 |  |
04301313 |
| Mamas & Papas Mercury Group 1 Grey | 411/9100 |  |
04301313 |
| Mamas & Papas Mercury Group 1-2-3 Black | 305/6037 |  |
0444596 |
| Mamas & Papas Mercury Group 1, 2, 3 Grey | 397/9530 913/9848 |
 |
0444596 |
| Mamas & Papas Mercury Group 2-3 Black and Grey Mamas & Papas Mercury Group 2-3 Black and Red |
245/4829 913/9903 |
  |
0444596 |
We're sorry to inform that we have a safety concern about selected Mamas & Papas car seats. Tests have shown that the seat may fail to protect your child properly as the shell may crack in an accident.
If you purchased the affected seat, you should stop using it immediately.
This is how to check if your seat is affected:
- 1) Compare it with the photo above.
- 2) Find the approval number on the orange label on the back of your seat. Check if it's the same as those listed.
- a) If both the approval number and photo match your seat, this means it is affected by our safety concern.
b) However, if the approval number is identical but your seat does not match the photo, you can rest assured that it is not affected
If you have purchased any of the above seats, Simply return it to your local Argos store and we'll gladly refund you the original amount you paid. Just remember to bring some proof of purchase (eg a receipt, e-receipt, bank statement, credit card statement, reservation number or order number).
Don't have any proof of purchase? That's no problem � we'll refund you an amount equal to the current selling price.
Any questions?
We're here to help. Just call our Customer Service team on 0345 600 5388 (UK) or 1800535091 (ROI).
Your child's safety is our main concern. That's why we responded to this issue as quickly as possible - we really are sorry if your car seat has been affected.
Alba Tablets – Main Adapter – DXDH10N – 447/8975, 439/0967, 297/7533
1. Alba 7 Inch 8GB tablet sold from July 2015 to March 2016 (Cat Number 447/8975)
2. Alba 8 Inch 8GB tablet sold from Oct 2015 to March 2016 (Cat Number 439/0967)
3. Alba 10 Inch 16GB tablets sold from Oct 2015 to March 2016 (Cat Number 297/7533)
A safety issue has been identified with three Alba branded tablets. There is a possibility that the 3 pin mains adapter could detach when plugged into the mains and pose a risk of electrical shock.
It is important for customers to stop using the plug IMMEDIATELY, and use the contact details below to obtain a replacement 3 pin attachment.
Note – The tablet itself can continue to be used perfectly safely using the USB cable supplied and any other suitable alternative charger.
Full details of the affected products below:
To obtain your replacement 3 pin attachment please go to – www.clickspares.co.uk/alba
WHAT YOU NEED TO DO
Customer Services Helpline number:
UK: 03456402020
Eire: 1800 535091
Argos apologises for any inconvenience caused.
Whirlpool, who now own the brands Indesit, Hotpoint and Creda, announced on the 23rd November 2015 an ongoing corrective campaign to remedy a possible safety and quality issue with certain models of their Tumble Dryers sold under the Hotpoint, Indesit and Creda brands between April 2004 and October 2015.
Whirlpool are now asking owners of Indesit, Hotpoint and Creda branded machines, who have not had their appliances already repaired, to contact them, so they can arrange a service visit and modify the dryer in your home at no charge.
If you have purchased an Indesit, Hotpoint or Creda branded dryer purchased between April 2004 and October 2015 please visit the dedicated Indesit support website with the model number of your product http://safety.hotpoint.eu/ or http://safety.indesit.eu/ or contact Indesit at 0800 151 0905 to check if your machine is affected.
WHAT YOU NEED TO DO
Whirlpool have advised that customers may continue to use the affected dryers until they are modified provided they are not left unattended during operation. If left unmodified, in some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The website also provides information about how you can remove excess fluff from the fluff filter in your machine.
We wish to thank you for your cooperation and apologise for any inconvenience.
Russell Hobbs have identified a defect on a small batch of white plastic 850ml travel kettles, model number 14178. The defect may cause the switch in the handle to overheat and in certain circumstances could result in a fire.
The model number can be found on the underside of the kettle within a rectangular shaped label that also contains a five digit batch code.
If you have a model 14178 kettle then you will also need to check the batch code, the location of which is shown in the diagram above.
If the first three digits of the batch code start with the number 280 up to 365 and end in 14, or the first three digits start with the number 001 up to 240 and end in 15, then you have an affected kettle.
WHAT YOU NEED TO DO
If you do have an affected kettle, please stop using it immediately. Consumers should visit the Russell Hobbs website at russellhobbs.co.uk/product-info or contact customer services on the following numbers for more information;
UK: Freephone landline and mobile: 0808 168 4499
Eire: Freephone landline and mobile: 1 800 992 212
We have identified a potential safety issue with Three Fisher Price branded car seats, which we manufacture under license. The safety restraints do not fully comply with our test requirements and could compromise child's safety in the event of an accident.
If you have one of these car seats, please STOP USING IT IMMEDIATELY and return to an Argos store for a full refund.
Alternatively, please call our Helpline number below for advice. Images and details of the car seats affected, for visual reference:
Helpline numbers:
UK Freephone: 0345 600 5388
ROI Freephone: 1800 535 091
We wish to thank you for your cooperation and apologise for any inconvenience.
Prestige Pressure Cooker SmartPlus 6L issue (Model 57050) –
Catalogue Number 8612012
(Notice added 9th May 2012)
We have been made aware that Meyer Group Limited has decided to recall the lids of certain of the above Prestige pressure cooker model, which has been on sale since 2004.
Meyer have identified that in the event of a blockage in the pressure regulator the rubber gasket may not release excess pressure as intended. In a small number of cases this may present a risk of pressurised steam/food particles being released forcibly from the rim of the lid, or movement of the pressure cooker, giving rise to a danger of burning or scalding.
You can identify whether your cooker is affected by looking at the markings on the base, as shown on the diagram on the right hand side. Affected cookers are marked with the Prestige brand,model number 57050, and date marks between 0401 (January 2004) and 1202 (February 2012).
No other Prestige pressure cookers or model numbers are affected.
Users of the affected pressure cookers are asked to stop using their pressure cooker immediately and contact the free Prestige helpline number below for further instructions:
Consumers in the UK should call: 0800 031 9898
Consumers in the Republic of Ireland should call: 180 080 5698
Telephone lines are open 8 am to 8 pm, 7 days a week. The helpline staff will confirm whether your product is affected and make arrangements for a modified lid to be provided free of charge. They can also answer any questions you may have about this recall. You can also visit www.prestige.co.uk (Argos.ie is not responsible for the content of external websites. This link will open up in a new window) which provides further information on this recall.
Meyer takes the safety and quality of its products extremely seriously.
We thank you for your co-operation and apologise for any inconvenience.
Important safety notice - Product safety warningFlymo Contour Cordless XT Grass Trimmer � catalogue number 730/4565
(Notice added 3rd June 2011)
We have been advised by Flymo of a fault with this product.
There is a fault with the charger where the cover of the charger may become detached during charging. This could expose the user to the internal live parts, with a risk of electric shock.
Please could you STOP USING the product immediately, turn off the mains supply and remove the product taking care not to touch any of the internal live parts.
Call 1800 882 350 (0800 0237232 in the UK) and Flymo will arrange to send you a replacement part directly. They will also send a prepaid envelope to dispose of the old cable. The phone line is open 9.00am to 6.00 pm Monday to Friday. Alternatively you can visit www.shop.flymo.co.uk to request a replacement part.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Floor Standing Halogen Uplighter � catalogue number 430/8052
We have become aware of a safety issue with this product.
The insulation on the internal wiring is inadequate and in extreme circumstances contact between the wiring and the external surface of the light could create a risk of electric shock to the user.
If you have an example of one of these items purchased between 1st January 2007 and 10th September 2008
STOP USING IT IMMEDIATELY and return it to your nearest Argos store for a refund.
No other Argos product is affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Bunky Bedside Light � catalogue number 002/5030
We have been advised of two safety issues with this product:
- If the head is covered with a blanket or duvet it can overheat and potentially cause a minor burn.
- If the lamp is not unplugged before replacing the fluorescent tube, it could result in an electric shock.
If you have an example of one of these items
STOP USING IT IMMEDIATELY and return it directly to the supplier (at the address below) who will replace the item and reimburse your postage costs.
The supplier can be contacted on their helpline on 0044 1480 222324 or email: bunky@spearmark.co.uk or write to Spearmark International Ltd, Howard Road, Eaton Socon, St Neots, PE19 8GA.
No other Spearmark or Argos products are affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Animal Tracking Explorer Kit - catalogue number 076/3976
We have become aware that this product contains Calcium Hydroxide, (instead of Plaster of Paris which should have been supplied) Calcium Hydroxide is potentially harmful, in that it is an irritant and cause burns to the skin and eyes.
If you have one of these kits please dispose of any of the remaining material in the bag marked "Plaster of Paris", or any casts made from these kits in the main household refuse.
Please take care to avoid skin contact; any accidental contact should be washed thoroughly with soap and water.
The supplier (Interplay UK Ltd) will supply replacement Plaster of Paris to consumers free of charge, please contact them on:
+441628 47822 or email: cusserv@interplayuk.com or write to them at PoP Interplay UK Ltd, Unit D, Meter House, Fieldhouse Lane, Marlow, SL17 1LW
No other interplay or Argos product is affected by this recall.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Sticklebricks Junior Super Builder Bucket - catalogue number 347/3043
We have been advised of a safety issue identified with the above Sticklebricks product sold since October 2007. It is possible that the individual "Stickles" can become detached. The individual "Stickles" are small and could be hazardous to young children. These could pose a choking hazard.
If you have an example of this model
STOP USING THE ITEM IMMEDIATELY and return it to your nearest Argos store for a refund.
The supplier can be contacted on their helpline on 0044 845 456 1775 or email: sticklebricks@flairplc.co.uk
No other Sticklebricks products are affected by this notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Lindam Safety Gates - catalogue numbers - 375/3282, 375/3086
We have identified an issue with the above stair gates where the plastic hinge mounting can break in use. As a result the gate can fall from the frame. Injury may occur if this happens in use, as well as the further potential for injury once the gate has become detached and ceases to be an adequate barrier to potentially hazardous situations.
The issue only affects products purchased after 14th December 2007 with WHITE plastic hinges (shown on the right) marked with the model number on the bottom of the gate (right) LD145 or LD146
If you have an example of this model
STOP USING THE ITEM IMMEDIATELY and return it to your nearest Argos store for a refund.
No other Lindam Stair Gates are affected by this notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
MEGA Brands Magnetic Toys - catalogue numbers - 387/3849, 081/6610, 369/5711
Magnets found in these products can detach. There is a possibility that these magnets can be swallowed or aspirated by young children. If more than one magnet is swallowed they can attract each other and cause intestinal perforation or blockage, which can be fatal.
If you have an example of these toys
STOP USING THE ITEM IMMEDIATELY.
The supplier, MEGA Brands, will supply you with a free replacement product. They can be contacted on
Telephone: 00 44 808 23 444 82
Internet: www.megabrands.com
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)
No other MEGA brands product is affected by this notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
In the Night Garden Cutlery Set - catalogue number - 801/1204
We have become aware of a safety issue with the In the Night Garden Dinner Set, catalogue number 801/1204.
The plastic handle on the cutlery set may become detached from the metal part and the exposed coloured collar could pose a choking hazard to young children.
If you have an example of this cutlery
STOP USING THE ITEM IMMEDIATELY.
The supplier, Spearmark International, will supply you with a replacement set.
They can be contacted as follows:
Online: www.spearmarkhousewares.com/recall
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)
Telephone: 00 44 845 850 1241
Email: recall@spearmark.co.uk
Address: Spearmark International, Howard Road, Eaton Socon, St Neots, PE19 8GA
No other Spearmark or In the Night Garden products are affected by this notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Prestige Deco Kettles - catalogue numbers - 050/3356, 050/3394, 420/0758, 050/3435, 050/3992, 050/3985
Prestige has advised us that in a small number of cases the element has failed, which may lead to sparking and a potential for fire.
This only affects items with date codes commencing from 1206 to 1107. This date code can be found on the base of the unit.
If you have an example that is from these date codes
STOP USING THE ITEM IMMEDIATELY.
Unplug the item and telephone the Prestige helpline on 0044 208 288 2295 they will arrange to replace the item at no expense to you.
No other Kettles in the Argos range or Prestige products are affected by this notice.
We wish to thank you for your co-operation and apologise for any inconvenience
Important safety notice - Product safety warning
Mattel toys
Mattel have announced a recall on all the products featured below. If you have purchased one of these products from Argos, please contact Mattel for advice:
Call Mattel on 0044 1628 500303 for more information.
Email: HelplineUK@mattel.com
Visit: www.service.mattel.com/uk/
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)
| Description | Product number | Year | Cat number | Product image |
|---|---|---|---|---|
| Barbie & Tanner | J9472 | 2006 | 383/0095 |  |
| Doggie Daycare™ Puppy Park with Dixie™ Playset | G9703 | 2005 | 352/3443 |  |
| Polly Pocket!™ Fashion Polly® Happenin' Pet Salon™ Playset | 55503 | 2003 | 352/1225 |  |
| Polly Pocket!™ Polly Place™ Hangin' Out House™ Playset | B2632 | 2003/2004 | 353/7934 |  |
| Polly Pocket!™ Polly Place™ Treetop Clubhouse™ Playset | B3158 | 2003 | 353/7886 |  |
| Polly Pocket!™ Spa Day™ Caboodle Asst. | B3201 | 2003 | 353/0917 |  |
| Polly Pocket!™ Dazzlin' Pet Show™ Divine Dogs™ | B7078 | 2004 | 353/9286 |  |
| Polly Pocket!™ Mermaid Stars™ Playset | G8602 | 2005 | 350/8286 |  |
| Polly Pocket!™ Mermaid Stars™ Playset | J2154 | 2005 | 352/2736 | |
| Polly Pocket!™ Quik-Clik™ Boutique | G8605 | 2005 | 350/8712 |  |
| Polly Pocket!™ Snow Cool™ Hotel Playset | G8612 | 2005/2006 | 352/2578 |  |
| Polly Pocket!™ Quik-Clik™ House of Style™ Playset | G8614 | 2005 | 352/2554 |  |
| Polly Pocket!™ Totally Beadiful™ Jewelry Maker Bundle | J2156 | 2005 | 352/2592 |  |
| Polly Pocket!™ Pollywood™ Limo-Scene™ Vehicle | J1659 | 2006 | 352/4466 |  |
| Polly Pocket!™ Pollyworld™ Rockin' Theme Park™ Playset | J1681 | 2006 | 383/0208 |  |
| Polly Pocket!™ Rockin’ Theme Park Mini Sets | J1682 | 2006 | 383/0954 | |
| Polly Pocket!™ Pollyworld™ Dress N' Drive™ Disco Playset | J1687 | 2006 | 383/0215 |  |
| Polly Pocket Make up Play Set Asst | B3206 | 2003 | 353/5871 |  |
| Dora Talking Vamonas Van with Extra Figures | J2300 | 2007 | 347/6394 |  |
| Dora Fairytale Castle and Treehouse | H8372 | 2007 | 347/6909 |  |
| Go Diego Go Dress up set | L9912 | 2007 | 348/2443 |  |
| Lazy Town Music Transporter | M1512 | 2007 | 348/7187 |  |
| Diego Talking Field Journal | J0338 | 2007 | 047/2827 |  |
| Diego Talking Rescue 4X4 | J0346 | 2007 | 348/7613 |  |
