Product recalls

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Coca-Cola – Powerbank
Grow & Go 2 in 1 Sit 'n' Scoot
Chad Valley Pipsie the Interactive Horse
Simple Value Food Processor
HP Notebook Computer Batteries
Mamas & Papas Car Seats
Indesit, Hotpoint, Creda - Tumble Dryers
Fisher Price Car Seats
Bush and Haier Washing Machines
Prestige Pressure Cooker SmartPlus 6L issue (Model 57050)
Flymo Contour Cordless XT Grass Trimmer
Floor Standing Halogen Uplighter
Bunky Bedside Light
Animal Tracking Explorer Kit
Sticklebricks Junior Super Builder Bucket
Lindam Safety Gates
Mega Brands Magnetic Toys
In The Night Garden Cutlery Set
Prestige Deco Kettles
Mattel toys

Important safety notice – Product safety warning

Coca-Cola – Powerbank – Cat number 571/2300

(Notice added 31st August 2016)

We have identified a potential fault with the Coca-Cola Powerbank (2200mAh), which may cause the product to overheat.

What you need to do

If you have purchased one of these powerbanks from Argos please stop using the product immediately and return it to a store for a full refund.

Any Questions

Any customers who have any queries should contact Ring Automotive's Customer Service team on autosales@ringautomotive.co.uk or 0113 2137389 Monday to Friday 9am-5pm (excluding bank holidays).



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Important safety notice – Product safety warning

Grow & Go 2 in 1 Sit 'n' Scoot – Cat number 264/9555

(Notice added 16th July 2016)

It has been brought to our attention that in certain unusual circumstances the push button mechanism which converts the Grow 'n' Go 2 in 1 Sit & Scoot from a ride on to a scooter (and vice versa) could pose a potential finger entrapment hazard for small children.

What you need to do

MV Sports & Leisure Limited have taken the decision to recall this product. We would be grateful therefore if customers could return the product immediately to Argos for a full refund.

The product can also be identified by a batch code which is printed on a sticker affixed to the underside of the frame next to MV's address details. The batch codes are: 6587/1

Any Questions

If you have any questions regarding the nature of this product recall please contact MV Sports Customer Services at customer.services@mvsports.com or telephone on 08708404255



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Important safety notice – Product safety warning

Chad Valley Pipsie the Interactive Horse (Catalogue Number 404/6510)

(Notice added 6th July 2016)

A fault has been identified where the apples could break apart and release the internal magnet. This is a choking hazard and if ingested could lead to internal injuries.

Please note that there have been no reported customer incidents.

WHAT YOU NEED TO DO

If you have a Pipsie the Interactive Horse please remove the Apples immediately and dispose of them with normal household waste.

As a replacement to the apples, we are offering customers a pair of cupcakes for Pipsie to enjoy which will work in the same way.

To register for your replacement cupcakes please visit: www.clickspares.co.uk/pipsie

Any questions?
We're here to help. Just call our Customer Service team on 0345 600 5388 (UK) or 1800535091 (Republic of Ireland).



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Important safety notice – Product safety warning

Simple Value Food Processor – White Catalogue No. 423/5345

Previously branded "Argos Value range" and sold under the same catalogue number.

(Notice added 5th July 2016)

We have identified a potential safety concern with the Simple Value Food Processor. In some instances it is possible to inadvertently disable the Safety Interlock Mechanism on the lid.

It is possible for the Safety Interlock to break apart from the lid. In some instances the broken part can become trapped which means that it bypasses the Safety Interlock Mechanism and allows the food processor to be operated with the lid removed.

It is important for customers to stop using the product immediately and return it to their nearest store for a refund.

If you still have the box, Argos receipt or ordering details the Catalogue Number (423/5345) will be shown.

If you do not have the original packaging you can identify the affected products by looking under the base of the product for the product rating plate label. Affected products will be marked with the Model No. XB9018 on the product rating plate label.

Customer Services Helpline number: 00443456402020



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Important safety notice – Product safety warning

HP Notebook Computer Batteries

(Notice added 24th June 2016)

We have become aware of a potential safety issue on selected HP Notebook Computer Batteries. For more information, click here



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Important safety notice – Product safety warning

Mamas & Papas Car Seats

Description Cat number Product image Approval number
Mamas & Papas Mercury Group 1 Black 297/7526 04301313
Mamas & Papas Mercury Group 1 Grey 411/9100 04301313
Mamas & Papas Mercury Group 1-2-3 Black 305/6037 0444596
Mamas & Papas Mercury Group 1, 2, 3 Grey 397/9530
913/9848
0444596
Mamas & Papas Mercury Group 2-3 Black and Grey
Mamas & Papas Mercury Group 2-3 Black and Red
245/4829
913/9903
0444596

 

We're sorry to inform that we have a safety concern about selected Mamas & Papas car seats. Tests have shown that the seat may fail to protect your child properly as the shell may crack in an accident.

If you purchased the affected seat, you should stop using it immediately.

This is how to check if your seat is affected:

  1. 1) Compare it with the photo above.
  2. 2) Find the approval number on the orange label on the back of your seat. Check if it's the same as those listed.
  3. a) If both the approval number and photo match your seat, this means it is affected by our safety concern.
    b) However, if the approval number is identical but your seat does not match the photo, you can rest assured that it is not affected

If you have purchased any of the above seats, Simply return it to your local Argos store and we'll gladly refund you the original amount you paid. Just remember to bring some proof of purchase (eg a receipt, e-receipt, bank statement, credit card statement, reservation number or order number).

Don't have any proof of purchase? That's no problem we'll refund you an amount equal to the current selling price.

Any questions?

We're here to help. Just call our Customer Service team on 0345 600 5388 (UK) or 1800535091 (ROI).

Your child's safety is our main concern. That's why we responded to this issue as quickly as possible - we really are sorry if your car seat has been affected.



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Important safety notice – Product safety warning

Whirlpool, who now own the brands Indesit, Hotpoint and Creda, announced on the 23rd November 2015 an ongoing corrective campaign to remedy a possible safety and quality issue with certain models of their Tumble Dryers sold under the Hotpoint, Indesit and Creda brands between April 2004 and October 2015.

Whirlpool are now asking owners of Indesit, Hotpoint and Creda branded machines, who have not had their appliances already repaired, to contact them, so they can arrange a service visit and modify the dryer in your home at no charge.

If you have purchased an Indesit, Hotpoint or Creda branded dryer purchased between April 2004 and October 2015 please visit the dedicated Indesit support website with the model number of your product http://safety.hotpoint.eu/ or http://safety.indesit.eu/ or contact Indesit at 0800 151 0905 to check if your machine is affected.

WHAT YOU NEED TO DO

Whirlpool have advised that customers may continue to use the affected dryers until they are modified provided they are not left unattended during operation. If left unmodified, in some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The website also provides information about how you can remove excess fluff from the fluff filter in your machine.

We wish to thank you for your cooperation and apologise for any inconvenience.

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Important safety notice – Product safety warning

We have identified a potential safety issue with Three Fisher Price branded car seats, which we manufacture under license. The safety restraints do not fully comply with our test requirements and could compromise child's safety in the event of an accident.

If you have one of these car seats, please STOP USING IT IMMEDIATELY and return to an Argos store for a full refund.

Alternatively, please call our Helpline number below for advice. Images and details of the car seats affected, for visual reference:

Helpline numbers:

UK Freephone: 0345 600 5388

ROI Freephone: 1800 535 091

We wish to thank you for your cooperation and apologise for any inconvenience.

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Fisher Price Group 0-1 Car Seat
Catalogue number 414/9314

Fisher Price car Seat

Fisher Price Group 1 Car Seat
Catalogue number 413/4082

Fisher Price car Seat

Fisher Price Group 123 Car Seat
Catalogue number 390/9720

Fisher Price car Seat



Important safety notice – Product safety warning

Bush and Haier Washing Machines - Product Rework

(Notice added 02nd May 2014)

We have identified a problem with some models of Bush and Haier washing machines sold by Argos.

A component part in the control panel can in certain circumstances overheat. This can lead to localised damage and present a risk of fire. The risk is low, however we are in the process of writing to affected customers to arrange for the faulty component to be replaced.

If you think you have an affected model, look at the table below, which shows the affected model numbers. To help you, please refer to the video which explains where you can find the model number.

If you have an affected unit please ring us on 0800 888 6124 or email modifications@0800repair.com

BUSH WM 1270TVE(White) and BUSH WM 1270TVEME (Silver)
BUSH DIHWD1270TVE(White) and BUSH DIHWD1270TVEME (Silver)
BUSH WM1470TVE(White) and BUSH WM1470TVEME (Silver)
BUSH DIHWD1470TVE(White) and BUSH DIHWD1470TVEME (Silver)
HAIER HWD1470TVE(White) and HAIER HWD1470TVEME (Silver)
HAIER HWD1270TVE(White) and HAIER HWD1270TVEME (Silver)
HAIER 1470TVE(White) and HAIER 1470TVEME (Silver)

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Important notice - Product safety warning

Prestige Pressure Cooker SmartPlus 6L issue (Model 57050) –
Catalogue Number 8612012

(Notice added 9th May 2012)

We have been made aware that Meyer Group Limited has decided to recall the lids of certain of the above Prestige pressure cooker model, which has been on sale since 2004.

Meyer have identified that in the event of a blockage in the pressure regulator the rubber gasket may not release excess pressure as intended. In a small number of cases this may present a risk of pressurised steam/food particles being released forcibly from the rim of the lid, or movement of the pressure cooker, giving rise to a danger of burning or scalding.

You can identify whether your cooker is affected by looking at the markings on the base, as shown on the diagram on the right hand side. Affected cookers are marked with the Prestige brand,model number 57050, and date marks between 0401 (January 2004) and 1202 (February 2012).

No other Prestige pressure cookers or model numbers are affected.

Users of the affected pressure cookers are asked to stop using their pressure cooker immediately and contact the free Prestige helpline number below for further instructions:

Consumers in the UK should call: 0800 031 9898
Consumers in the Republic of Ireland should call: 180 080 5698

Telephone lines are open 8 am to 8 pm, 7 days a week. The helpline staff will confirm whether your product is affected and make arrangements for a modified lid to be provided free of charge. They can also answer any questions you may have about this recall. You can also visit www.prestige.co.uk (Argos.ie is not responsible for the content of external websites. This link will open up in a new window) which provides further information on this recall.

Meyer takes the safety and quality of its products extremely seriously.

We thank you for your co-operation and apologise for any inconvenience.



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Flymo Contour CordlessImportant safety notice - Product safety warning

Flymo Contour Cordless XT Grass Trimmer catalogue number 730/4565

(Notice added 3rd June 2011)

 

We have been advised by Flymo of a fault with this product.

There is a fault with the charger where the cover of the charger may become detached during charging. This could expose the user to the internal live parts, with a risk of electric shock.

Please could you STOP USING the product immediately, turn off the mains supply and remove the product taking care not to touch any of the internal live parts.

Call 1800 882 350 (0800 0237232 in the UK) and Flymo will arrange to send you a replacement part directly. They will also send a prepaid envelope to dispose of the old cable. The phone line is open 9.00am to 6.00 pm Monday to Friday. Alternatively you can visit www.shop.flymo.co.uk to request a replacement part.

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Floor Standing Halogen Uplighter catalogue number 430/8052

We have become aware of a safety issue with this product.

The insulation on the internal wiring is inadequate and in extreme circumstances contact between the wiring and the external surface of the light could create a risk of electric shock to the user.

If you have an example of one of these items purchased between 1st January 2007 and 10th September 2008

STOP USING IT IMMEDIATELY and return it to your nearest Argos store for a refund.

No other Argos product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Bunky Bedside Light catalogue number 002/5030

We have been advised of two safety issues with this product:

  1. If the head is covered with a blanket or duvet it can overheat and potentially cause a minor burn.
  2. If the lamp is not unplugged before replacing the fluorescent tube, it could result in an electric shock.

If you have an example of one of these items

STOP USING IT IMMEDIATELY and return it directly to the supplier (at the address below) who will replace the item and reimburse your postage costs.

The supplier can be contacted on their helpline on 0044 1480 222324 or email: bunky@spearmark.co.uk or write to Spearmark International Ltd, Howard Road, Eaton Socon, St Neots, PE19 8GA.

No other Spearmark or Argos products are affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Animal Tracking Explorer Kit - catalogue number 076/3976

We have become aware that this product contains Calcium Hydroxide, (instead of Plaster of Paris which should have been supplied) Calcium Hydroxide is potentially harmful, in that it is an irritant and cause burns to the skin and eyes.

If you have one of these kits please dispose of any of the remaining material in the bag marked "Plaster of Paris", or any casts made from these kits in the main household refuse.

Please take care to avoid skin contact; any accidental contact should be washed thoroughly with soap and water.

The supplier (Interplay UK Ltd) will supply replacement Plaster of Paris to consumers free of charge, please contact them on:

+441628 47822 or email: cusserv@interplayuk.com or write to them at PoP Interplay UK Ltd, Unit D, Meter House, Fieldhouse Lane, Marlow, SL17 1LW

No other interplay or Argos product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Sticklebricks Junior Super Builder Bucket - catalogue number 347/3043

We have been advised of a safety issue identified with the above Sticklebricks product sold since October 2007. It is possible that the individual "Stickles" can become detached. The individual "Stickles" are small and could be hazardous to young children. These could pose a choking hazard.

If you have an example of this model

STOP USING THE ITEM IMMEDIATELY and return it to your nearest Argos store for a refund.

The supplier can be contacted on their helpline on 0044 845 456 1775 or email: sticklebricks@flairplc.co.uk

No other Sticklebricks products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Lindam Safety Gates - catalogue numbers - 375/3282, 375/3086

We have identified an issue with the above stair gates where the plastic hinge mounting can break in use. As a result the gate can fall from the frame. Injury may occur if this happens in use, as well as the further potential for injury once the gate has become detached and ceases to be an adequate barrier to potentially hazardous situations.

The issue only affects products purchased after 14th December 2007 with WHITE plastic hinges (shown on the right) marked with the model number on the bottom of the gate (right) LD145 or LD146

If you have an example of this model

STOP USING THE ITEM IMMEDIATELY and return it to your nearest Argos store for a refund.

No other Lindam Stair Gates are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

MEGA Brands Magnetic Toys - catalogue numbers - 387/3849, 081/6610, 369/5711

Magnets found in these products can detach. There is a possibility that these magnets can be swallowed or aspirated by young children. If more than one magnet is swallowed they can attract each other and cause intestinal perforation or blockage, which can be fatal.

If you have an example of these toys

STOP USING THE ITEM IMMEDIATELY.

The supplier, MEGA Brands, will supply you with a free replacement product. They can be contacted on

Telephone: 00 44 808 23 444 82
Internet: www.megabrands.com
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)

No other MEGA brands product is affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

In the Night Garden Cutlery Set - catalogue number - 801/1204

We have become aware of a safety issue with the In the Night Garden Dinner Set, catalogue number 801/1204.

The plastic handle on the cutlery set may become detached from the metal part and the exposed coloured collar could pose a choking hazard to young children.

If you have an example of this cutlery

STOP USING THE ITEM IMMEDIATELY.

The supplier, Spearmark International, will supply you with a replacement set.
They can be contacted as follows:

Online: www.spearmarkhousewares.com/recall
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)
Telephone: 00 44 845 850 1241
Email: recall@spearmark.co.uk
Address: Spearmark International, Howard Road, Eaton Socon, St Neots, PE19 8GA

No other Spearmark or In the Night Garden products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Prestige Deco Kettles - catalogue numbers - 050/3356, 050/3394, 420/0758, 050/3435, 050/3992, 050/3985

Prestige has advised us that in a small number of cases the element has failed, which may lead to sparking and a potential for fire.

This only affects items with date codes commencing from 1206 to 1107. This date code can be found on the base of the unit.

If you have an example that is from these date codes

STOP USING THE ITEM IMMEDIATELY.

Unplug the item and telephone the Prestige helpline on 0044 208 288 2295 they will arrange to replace the item at no expense to you.

No other Kettles in the Argos range or Prestige products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Mattel toys

Mattel have announced a recall on all the products featured below. If you have purchased one of these products from Argos, please contact Mattel for advice:

Call Mattel on 0044 1628 500303 for more information.
Email: HelplineUK@mattel.com
Visit: www.service.mattel.com/uk/
(Argos.ie is not responsible for the content of external websites. This link will open a new window.)


Description Product number Year Cat number Product image
Barbie & Tanner J9472 2006 383/0095
Doggie Daycare™ Puppy Park with Dixie™ Playset G9703 2005 352/3443
Polly Pocket!™ Fashion Polly® Happenin' Pet Salon™ Playset 55503 2003 352/1225
Polly Pocket!™ Polly Place™ Hangin' Out House™ Playset B2632 2003/2004 353/7934
Polly Pocket!™ Polly Place™ Treetop Clubhouse™ Playset B3158 2003 353/7886
Polly Pocket!™ Spa Day™ Caboodle Asst. B3201 2003 353/0917
Polly Pocket!™ Dazzlin' Pet Show™ Divine Dogs™ B7078 2004 353/9286
Polly Pocket!™ Mermaid Stars™ Playset G8602 2005 350/8286
Polly Pocket!™ Mermaid Stars™ Playset J2154 2005 352/2736
Polly Pocket!™ Quik-Clik™ Boutique G8605 2005 350/8712
Polly Pocket!™ Snow Cool™ Hotel Playset G8612 2005/2006 352/2578
Polly Pocket!™ Quik-Clik™ House of Style™ Playset G8614 2005 352/2554
Polly Pocket!™ Totally Beadiful™ Jewelry Maker Bundle J2156 2005 352/2592
Polly Pocket!™ Pollywood™ Limo-Scene™ Vehicle J1659 2006 352/4466
Polly Pocket!™ Pollyworld™ Rockin' Theme Park™ Playset J1681 2006 383/0208
Polly Pocket!™ Rockin’ Theme Park Mini Sets J1682 2006 383/0954
Polly Pocket!™ Pollyworld™ Dress N' Drive™ Disco  Playset J1687 2006 383/0215
Polly Pocket Make up Play Set Asst B3206 2003 353/5871
Dora Talking Vamonas Van with Extra Figures J2300 2007 347/6394
Dora Fairytale Castle and Treehouse H8372 2007 347/6909
Go Diego Go Dress up set L9912 2007 348/2443
Lazy Town Music Transporter M1512 2007 348/7187
Diego Talking Field Journal J0338 2007 047/2827
Diego Talking Rescue 4X4 J0346 2007 348/7613

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