> Customer services > Freesat

Pay nothing every month for brilliant digital satellite TV

We're the digital satellite TV service offering more than 140 TV and radio channels and HD from BBC and ITV for free.

Freesat


Freesat now with BBC iplayer* - Getting set up is easy to do so you will need:
  • A freesat HD or a freesat+ product connected to a satellite dish
  • A minimum actual broadband speed of 1Mbps, or 2Mbps for high quality viewing
  • Either an ethernet cable or HomePlug to connect your freesat box to your broadband router

BBC iplayer will be available on: freesat HD and freesat+ HD digital TV recorder. * BBC iPlayer scheduled to be on freesat early 2010. See freesat.co.uk for more details. Freesat HD receiver & broadband connection required.

FAQs

Take a read through these frequently asked questions about freesat.

What channels does freesat offer? freesat has over 140 digital TV and radio channels including the five basic channels plus favourites like BBC Three, ITV2, ITV3, Film 4, E4, BET, CBS Drama, CBS Action, CBS Reality, BBC News, CNN, Bloomberg, The Food Network, CBBC, CBeebies, Kix! and many more. Our 8 day programme guide makes it easy to choose what to watch, at the press of a button. Your freesat digital box or HD TV will automatically update with the latest channels and services, with no need to retune.

What HD channels does freesat offer? Freesat currently has BBC HD and ITV HD, like all of our channels they are also subscription free.

Which catch up services can I access? BBC iPlayer is now available on freesat - see set up details above. ITV and freesat are working together to launch ITV Player onto freesat in the first half of 2010.

Will I be able to receive freesat in my area? freesat is broadcast via satellite so coverage is UK-wide. You will need a fully installed satellite dish.

Do I need satellite installation? If you already have a satellite dish and cabling, in most cases you can simply plug your freesat digital box or freesat TV directly into the existing cables. If you need a new satellite dish (or need extra cables adding to your set-up) you should book a professional installation.

Can I book installation when I buy my freesat product? If you order satellite installation through argos.co.uk we’ll contact you, usually within 24 hours of your order, to arrange a suitable installation time. If you buy in-store, an advisor will arrange the booking with you. There is a fixed price for most standard installations.

Installation Terms and Conditions Our installation partner will call you within 48 hours to arrange a convenient time for the set-up and installation of your Freesat equipment and satellite dish. The installer will also check with you the details of your property to ensure that the standard installation service will be suitable. A standard installation is defined in the following terms:

1. Properties with more than two storeys in height (excluding any cellar or basement) may require a non-standard installation. 2. There are no difficulties and the installer is able to work from a standard extension ladder. 3. The satellite dish can be mounted using standard wall brackets. 4. Each satellite receiver can be reached by an external surface mounted down-lead cable not more than 15 metres in length (all cable entry points are sealed against the elements). 5. Standard installation usually takes an hour. This service is available for domestic premises only. The installer may quote additional charges for installations outside the scope of standard conditions (example: special access requirements / specialist mounting materials / bespoke cable management), or for upgrading your option to a higher number of points. There is no obligation to accept an additional charge – you may cancel the installation and claim a refund instead. Any additional charges are paid directly to the installation company. Your satellite dish installation is covered by a 1 year parts and labour warranty. We guarantee that the installation will remain free from defect caused by faulty materials or workmanship for a period of 1 year from the date of installation. This guarantee does not cover broadcast changes, receiver problems, accidental or malicious damage, damage resulting from natural causes such as storm or lightning discharge, nor does it cover loss or deterioration of signal reception due to causes external to the installation. Your statutory rights are not affected.



This link will open in a new window.