Returns and refunds
Our service doesn't stop when you leave the shop!
We're committed to selling great value high-quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.
Want to return something you bought in Store?
Why take advantage of our great 30-day money-back guarantee^:
- Return them to any store
- Unused in their original packaging, in a saleable condition
- Bring your receipt with you*
…and we'll give you a refund.
Want to return something you had delivered?
Lots of our Home delivery items are also included in our 30-day money-back guarantee
Just call us and we'll collect it for free. Your order number will count as your receipt.
What if there's a fault with the product?
We've made it easier!
- If you bring it back to us within 30 days with your proof of purchase*, we'll give you a replacement or a refund.
- If you've had the product for up to 1 year, we'll repair it or, if that's not possible, give you a replacement or, if that's not possible, a refund.
Please note that all large kitchen appliances are excluded from our 30 day moneyback guarantee, but if your item develops a fault within 30 days call us on 0044 845 6400800 and one of our advisors will assist you with your problem. If faulty and if it cannot be repaired we will arrange a replacement free of charge or you can opt for a refund.
This doesn't affect your statutory rights.
Important information
^If a product is excluded from our 30-day money-back guarantee, it is clearly marked with a †
Our 30-day money-back guarantee does not affect your statutory rights.
*If you don't have your receipt, as long as you have proof of purchase, we'll exchange the item or give you a refund with vouchers.
+ If you had your item delivered your order number counts as your receipt/proof of purchase
We're sorry but some items like earrings, foot spas and dental products can't be exchanged or refunded for hygiene and safety reasons, unless they're faulty.
To protect your personal security, we're also unable to accept returns on some non-faulty imaging and recording products such as MP3 players and digital cameras.
Please note all video games consoles are excluded from the Argos 30 day money back guarantee. Please ensure you read the specification on the box before installation. We also cannot accept returns for video gaming software under our 30 day money back guarantee if the plastic wrapping has been unsealed – this does not affect your statutory rights.
